• For private customers
  • Basic insurance
  • Telemedicine

    • FAVORIT TELMED

    With FAVORIT TELMED you have decided on a preferred option when it comes to mandatory healthcare insurance, one that offers you comprehensive cover. And with FAVORIT TELMED you will also get an attractive premium discount. SWICA can offer you especially low premiums because you have opted for an economical form of treatment and are using the available medical services responsibly.

    Telemedicine service around the clock

    • Whenever you notice a new health problem, please call the santé24 telemedicine service on +41 44 404 86 86 before you see a doctor or go to hospital.
    • Qualified specialists will discuss a suitable procedure with you. On request, santé24 will put you in touch with doctors, therapists, or suitable hospitals, or it will make appointments for you at a Medbase Health Centre or a SWICA partner practice.
    • The medical experts of santé24 do not prescribe any diagnostic or therapeutic measures but only offer you their recommendations. The decision on what steps to take is yours.

    What to do in emergencies?

    Contact your local medical emergency service or call the santé24 telemedicine service on +41 44 404 86 86.

     

    Are there any situations in which you do not have to contact santé24?

    • In emergencies
    • Children up to the age of 12 can get treatment from a paediatrician without first consulting santé24
    • Appointments with an eye doctor or a gynaecologist
    • Before follow-up treatment after consultations already agreed upon with santé24
    • In the case of treatment during a temporary stay abroad
    FAVORIT TELMED information (PDF) Supplementary conditions FAVORIT TELMED (PDF)
    Use the premium calculator to put together your individual insurance solution easily and quickly. You can take out basic insurance from SWICA directly online.

    Calculate your premium Ask for advice

    What our customers have to say.

    Beatrice Grolimund
    «I’ve been with SWICA since 1955; before that I was with ZOKU. I’ve never regretted making the change. SWICA’s benefits are comprehensive and effective. So, if you get sick, this gives you a good feeling, which helps you get back on your feet more quickly.»
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    Mattia Baldi
    «My family and I trust in SWICA. I was a professional ice hockey player for 14 years and accidents were the order of the day. Our medical team always looked after us extremely well. After my sports career ended, I decided that I wanted the same care and security for my family and myself. With SWICA I’ve found the ideal partner for my family.»
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    Marcel Sowa
    «Whether it’s processing doctors’ bills or getting help in choosing a doctor, we always have a helpful and professional point of contact. Actually, we hope that we will never need SWICA, but in the final analysis it’s good to know that we can rely on it.»
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    Marion Heinemann
    «I’m very happy to be insured with SWICA. You only notice how good your health insurer really is when you run into a health problem. SWICA is always there for you, its advisers are very friendly, and questions about your cover are always handled quickly. Thanks a lot for all you've done.»
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    Remo Kistler
    «The Benevita Health Programme is really great because it motivates me to get more exercise in my daily life. And you can use the various challenges to compete with your friends.»
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    Theresa Blüder
    «I came to Switzerland from Germany in 2017 to join my boyfriend. I signed up with SWICA thanks to positive recommendations. I had the feeling right from the start that SWICA was the right insurer for me. I was offered exactly what I wanted and at a fair price!»
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    Urs Dübendorfer
    «The whole family has been impressed with the professional and expert advice we get from SWICA. SWICA are there to advise and support us. This is a health insurer you can rely on. You can really feel that they care about the health of their customers.»
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    Ursina Gabathuler
    «I’ve been insured with SWICA for as long as I can remember. Fortunately I’ve always enjoyed good health, and I intend to ensure that it stays that way. Thanks to the Completa Praeventa contribution towards my gym membership and my annual membership at the pool, I am more motivated to do something to stay in good physical health.»
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    Max Gugger
    «SWICA gave me all-round support when I had an accident abroad. It was a great relief»
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    Florian Allenspach
    «A health insurer shows its real qualities when you become ill. When I had surgery on my back seven years ago SWICA was always there for me. I benefited from preferential treatment in the hospital and straightforward processes. I can warmly recommend SWICA to anyone.»
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