Claim and invoice

Whether it's a matter of submitting a medical bill, understanding your premium statement or working out what your benefit statement means – here you can find useful tips and information about your insurance documents.

Download and try it out

The mobile app is free of charge and available for both iPhone and Android devices.

Submit by post

Once you've checked and paid your invoice, please stick your name label (which you can find at the top of every benefit statement) onto the invoice or claim form and send it by post to your SWICA agency. You can also find the address label at the top of the benefit statement. The address can also be found online by using the SWICA location search function. Simply enter the name or postcode of the town where you live.


Premium and benefit statements explained

The following illustrations show the information that is available in your premium and benefit statements.
Note: It can happen that bills submitted at the same time have to be processed separately. In this case, you do not need to do anything. You will automatically receive outstanding settlements in the next few days.