It's not exactly unplanned. Nevertheless, Rahel is over the moon when her pregnancy test turns out to be positive.
An initial appointment with a gynaecologist is arranged for a few weeks later and she confirms that Rahel is indeed pregnant. She talks through the next steps with Rahel and gives her some relevant material to read. As soon as Rahel gets home, she takes time to read everything through.
Rahel wonders what benefits her health insurance covers when it comes to check-ups and birth preparation. She decides to call SWICA's customer service desk. The advisor tells her about the benefits that are available for birth preparation, support and aftercare under basic insurance and which benefits are covered by SWICA's supplementary insurance plans. She also explains to Rahel how important it is to register the baby with SWICA before the birth. In this way, parents enjoy the best benefits for their baby in the event of unexpected events during and after the birth.
Rahel is glad that she has done everything right with regard to the COMPLETA TOP and COMPLETA PRAEVENTA supplementary insurance plans, especially in terms of preparatory courses and alternative therapy methods.
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Did you know that?
Breastfeeding brings numerous health benefits and intensifies the bond between mother and child. Studies have shown that breast milk contains all the nutrients that babies need in the first four to six months. In addition, breast milk strengthens the immune system and reduces the risk of a range of illnesses – for both the child and the mother. Under the COMPLETA TOP supplementary insurance plan SWICA pays out CHF 200.– if breastfeeding is sustained for at least 10 weeks.
One Sunday, Rahel becomes anxious about a slight pain in her abdomen. So she calls the santé24 telemedicine service. The medical health adviser asks Rahel detailed questions about the symptoms and arranges for a doctor to call her back. The callback comes through a short time later. The santé24 doctor asks Rahel more specific questions. It turns out that the symptoms indicate a simple stomach upset, which means that Rahel can relax. The doctor recommends a herbal medicine that is safe for Rahel to take during pregnancy and arranges to call back to see how the symptoms develop. The next day Rahel is back to normal. Rahel can use the herbal remedy again during the pregnancy if she has an upset stomach.
A few days before the baby is due to be born, Rahel goes into labour and alerts the hospital. Finally the time has come, and after a few hours her son comes into the world.
The doctors and medical specialists at santé24 are available 24 hours a day to provide advice on all questions relating to maternity, prevention and health and can also arrange appointments about vaccinations for children.
Vaccination is a simple and extremely efficient way of preventing infection. But at what age should a child be vaccinated? And which vaccinations? Make an appointment and let santé24 advise you by phone.
The top priority for Rahel and her husband is their son’s safety. Their son becomes fretful and develops a temperature when his first tooth begins to come through. Rahel remembers the SymptomCheck feature in the BENECURA app. She quickly gets out her smartphone and opens the app. However, since children's symptoms can be hard to specify and their condition can change rapidly, santé24 has set up a hotline for parents. Rahel finds the parent hotline under "Important numbers". She is relieved to discover this hotline where she can get advice whenever she needs it.
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And she's happy that baby smiles are also covered under the COMPLETA TOP and DENTA supplementary insurance plans for orthodontic and dental treatment. In order to ensure that her son continues to feel secure when he is older and independent, she opts for HOSPITA PLUS. This gives her son the option of switching to semi-private or private hospitalisation insurance until he reaches the age of 40 – without any need for a health check.
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Family life has got off to a good start. The health promotion and preventive healthcare services supported by SWICA – like baby massage, postnatal exercises and breastfeeding advice – have helped this young family to get off on the right foot together.
If Rahel has questions about other benefits, she can contact SWICA's customer service team at any time. One year later, for example, her husband has an accident at work and has to stay in hospital for a prolonged period. The advisor organises a home nanny who takes care of Rahel’s son while Rahel visits her husband in hospital.
Home Nanny service
The personal care service for your child in the event of illness or accident.