SWICA edit personal data

Changes and notifications

Whether you want to calculate premiums, update your profile or report an accident – you can use SWICA Online Services or the mySWICA customer portal to handle all your administrative tasks simply and easily. You will also find important information and documentation relating to your insurance benefits.

Do you have any further questions or need advice? Our SWICA staff would be happy to assist you.

Freephone: 0800 80 90 80
Offices
Incorrect billing of Covid-19 tests
Is there something not right about a coronavirus test on your benefit statement? Let us know about any incorrectly billed Covid-19 tests in a few simple steps using the reporting form.

Report online

Change personal data

Change franchise

Notify change of general practitioner

Include or exclude accident

Report an accident

Register and insure your baby
SWICA reporting a death health insurance

Report a death

Report incorrect coronavirus test charges

Recommend the number one to others and receive CHF 100

Are you a satisfied customer? Tell your friends and relatives about the sense of security that comes from being insured with SWICA. We will reward you with CHF 100 for every successful recommendation.

What our customers have to say

Corinne Huber
«I’ve been a Swica customer for 22 years. I’ve always been satisfied with what they offer. Whenever I need Swica, I get very good assistance – both financial and telephone support.»
Show more
Manuel Dawson
«I have been with Swica now for at least 15 years and I have never had any problems with them, on the contrary, they are always courteous, expeditious and provide excellent support. Moreover, they take "preventive care" seriously. Also, their Telmed / santé24 are a reliable and convenient way to get fast expert medical assessments - this is the way of the future. I can highly recommend this insurance company!»
Show more
Johanna Bürki
«I’ve been with Swica for 13 years and am very satisfied. Whenever I get cold calls about health insurance I tell them No thanks, I’m already with the best!!»
Show more
Franziska Bofos-Meyer
«I've been with SWICA since I was 16. It used to be called ZOKU. Today I'm 77 years old. I'm still a customer, which means I'm very satisfied with SWICA.👍 »
Show more
Hans-Peter Ingold
«I believe that the year I became a SWICA customer, namely 1964, says everything about my satisfaction with SWICA. If I wasn't satisfied, I'd have switched to another insurance company long ago. »
Show more
Peter Saurer
«I’ve been with SWICA for many years. I’m very satisfied. SWICA has always supported me, also with my illness.»
Show more
Andrea Terebesi
«With Swica’s services and expert advice by phone or in person, I’m well looked after in every area of my life. From OSKA to Swica I’m always very satisfied: no reason to change insurers.»
Show more
Philipp Grünig
«I've been with SWICA now for two years. My experience with this health insurer can hardly be put into words. Very friendly and professional advice from my consultant plus straightforward invoice processing. Wonderful health insurer! I'll be happy to recommend it to other people.»
Show more
Jürg Suhner
«Even though I'm retired now, I still look after people in need and come into conversation with them. You would hardly believe the stories I hear about health insurers. About incorrect information, or promises which then can't be kept. It is people seeking advice who often end up short-changed – people who don't have the confidence, or sometimes the ability, to stand up for themselves.
With SWICA I've always received really competent advice – whether it was just a brief phone message, or if a doctor was also consulted – no fuss, no quibbles. But what really touches me is that, whether I'm phoning or asking in person at an agency counter, with SWICA you are taken seriously as a INDIVIDUAL.

I wish that all INDIVIDUALS could enjoy the valuable services that SWICA provides.»
Show more
Caroline Künzle
«I'm thrilled with SWICA's easy invoice processing and with santé24, which is available 24 hours a day to answer questions and is always patient and very friendly! Thank you for allowing me be one of your customers. I'm very grateful!»
Show more
Charilaos Tsarouchas
«The customer support is just great. Always very professional and on the same time very friendly. Any medical consultations I get over phone give me the impression that the people, nurses and doctors involved know well their topic and provide support with a nice human touch. Moreover any time I have some administrative question or request the reply or resolution is prompt, which is rare. SWICA, thanks again for the great customer support, keep on!»
Show more
Bernd Böhme
«The website is clear, straightforward and informative. I particularly like the BENEVITA app, which addresses interesting topics on a daily basis and really inspires me. All in all, I am a SWICA fan and try to persuade as many people as possible that, if they want to have the best possible partner for comprehensive health care at their side, they should do as I do and choose SWICA!»
Show more
Alessandro Ferraro
«Very friendly, honest and professional advice.»
Show more
Albert Hauser
«Professional, straightforward, fast advice provided by the agency in Aadorf.»
Show more
Corinne Dittrich
«I’m currently at a rehab centre getting some really excellent treatment. I’m also aware that all this costs a lot of money. SWICA has made this possible for me, and I’m therefore convinced that they take me seriously and know that this is what I need. And, yes, my rehabilitation has been a great success!!! I never thought that this would be possible, but SWICA has provided me with the best option. I’ve regained confidence in my health and am fully committed to maintaining it with all I've got, and I hope to even improve it with some luck and willpower.

And during my illness I was able to support my son while he had his first operation. This, too, was not a problem, which made all of us very happy.»
Show more
Patricia Atz-Breslaw
«I've been more than satisfied for many years. Last year the BENEVITA health platform helped me a lot. I took myself in hand and lost 20 kilos, and I’ve been able to keep the weight off ever since. Now all I have to do is stay as healthy as I am now and live till I’m at least a hundred.»
Show more
Franco Cadotsch
«I’ve been with SWICA for 25 or 30 years and they’ve always taken great care of me. It has never occurred to me to switch to a different insurer. Once SWICA, always SWICA.»
Show more
Caroline Schlund-Mayor
«I had three cancer diagnoses. Thanks to SWICA’s generosity, I was able to have all the necessary operations and treatments very quickly. That’s 11 years ago now, and today I’m in excellent health.
Many thanks to SWICA and best wishes»
Show more
Daniela Züger
«As a family, we’ve been insured with SWICA for years now and we're 100% satisfied! SWICA covers a large part of the cost of swimming lessons for our children. Our middle child goes to dances classes, and I was amazed to find that SWICA is the only health insurer which helps out with the cost. Fantastic!!!

But that's not all... SWICA was also there for us during an extremely difficult period. Our son became very ill when he was just 16 months old. My husband and I were given a parents’ room at the children’s hospital, even though I was no longer breastfeeding. The situation was looked into and a decision was taken to cover these costs. Really thoughtful and family-friendly. Ever since then we wouldn’t consider any other health insurer! You are the best! Our son has made a full recovery 😉.»
Show more
Esther Tabirri
«Both my parents and I have been insured with SWICA for our entire lives. We have never had any problems or experienced any disappointments. We couldn’t be happier!»
Show more

Die zufriedensten Kunden sind bei SWICA. Die hohe Zufriedenheit hat Tradition: Ob Comparis, K-Tipp oder AmPuls – in den unabhängigen Krankenkassenvergleichen belegt SWICA seit 10 Jahren Spitzenpositionen.

Les clients les plus satisfaits sont chez SWICA. Une satisfaction élevée qui ne se dément pas: depuis dix ans, SWICA occupe les meilleures places des comparatifs indépendants de caisses-maladie Comparis, Bon à Savoir et amPuls.

I clienti più soddisfatti sono assicurati presso SWICA. Che si tratti dei sondaggi di Comparis, K-Tipp o amPuls, il risultato non cambia: SWICA ottiene da 10 anni valutazioni eccellenti nei confronti indipendenti tra le casse malati.

The happiest customers are SWICA customers. High levels of satisfaction have become a tradition: Whether Comparis, K-Tipp or amPuls, SWICA has come in first in independent health insurance surveys for 10 years.