One week before the departure date, Naomi reads an article about a Swiss man who had an accident on holiday. As he had no travel insurance cover, he is now responsible for paying the horrendous foreign hospital and rescue costs himself. Luckily, Naomi enjoys comprehensive cover with SWICA's COMPLETA TOP supplementary insurance plan for treatment and medically necessary repatriation in the event of emergencies abroad.
COMPLETA TOP
Whether it's emergency treatment abroad or repatriation costs – with this supplementary insurance plan you are comprehensively covered.
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Her friend Lea only has basic insurance cover. That's why Naomi advises her to take out VACANZA travel insurance from SWICA before she goes on holiday. VACANZA cover is available quickly and easily online on a weekly basis. It provides optimum insurance cover, above and beyond that provided by basic insurance, in the event of emergencies abroad – and for as little as 12 francs. Perfect for Lea's holiday by the sea.
VACANZA – travel insurance for you and your family
With VACANZA travel insurance, both the term and the sum insured can be adjusted individually. This global insurance cover can be extended online at any time.
Benefits and advantages at a glance
Once the two friends arrive in Croatia, they set sail together with their skipper. When dolphins suddenly appear alongside the boat, Lea dashes to the bow with her camera. In the excitement she slips and hurts her right knee. The pain is unusually severe and persistent. She suspects that she has injured her knee badly, so she decides to go to the nearby hospital.
Fortunately, she has her SWICA health insurance card with her. On it she finds the global 24-hour phone number for the santé24 telemedicine service. Since she knows nothing about medical care in Croatia, she calls santé24 immediately and receives competent advice.
santé24
For questions relating to accident and illness, the santé24 telemedicine service is available online and by phone worldwide.
As further clarification with the local doctors is necessary, Lea is put through to SWICA's emergency call centre. The emergency call centre clarifies the medical situation and the local treatment options with the doctors. Due to the severity of the injury the call centre recommends that she return to Switzerland for treatment at a special clinic.
Personal support in medical emergencies abroad – worldwide, around the clock
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