How the FAVORIT CASA model works
- You choose your general practitioner from the comprehensive directory of doctors.
- You agree to contact your general practitioner whenever you experience a health problem. You and your doctor then discuss the optimal way to proceed, possibly choose a specialist and hospital, and decide on any further therapy measures to take.
What to do in emergencies
First contact your general practitioner. Outside office hours, please contact the santé24 telemedicine service on +41 44 404 86 86, or your local medical emergency service. Inform your general practitioner about any emergency treatment as soon as possible.
Are there any situations when you don’t need to contact your general practitioner?
- In emergencies
- Children up to the age of 18 can be treated by a paediatrician without referral
- Appointments with an eye doctor or a gynaecologist
- When getting treatment during a temporary stay abroad
- santé24 telemedicine service around the clock
- Personal support through care management in the event of accident or illness
- Second opinion from santé24 doctors
- BENECURA app – medical SymptomCheck app
- BENEVITA app – digital health coach with bonus programme
- Medical assistance with the innovative TytoHome telemedicine device from santé24
- Comprehensive SWICA therapist directory with online appointments
- Expert advice from santé24: advise on exercise and nutrition, headache clinics
- Medication services (general medication search as well as discounts at selected mail-order pharmacies)
- SWICA customer service 24/7
- Easy-to-use mySWICA customer portal: overview of benefit and premium statements, easy invoice submission, up-to-date information about residual excess
- Over 100 benefits and discount offers with active4life partners relating to health, nutrition, sport and wellness
- Combination advantage (when taking out basic and supplementary insurance)
- Rates based on age at enrolment: no age-based rate increases for hospitalisation insurance
Premium calculator and online purchase for supplementary insurance
It’s never been easier to change your insurer. The premium calculator enters into dialogue with you and reacts to your requirements, quickly producing a personal offer for first-class insurance cover. The premium calculator automatically suggests the most suitable insurance package and recommends the most favourable basic insurance model. You can afterwards adapt your choice as you wish.
Also, it's now easy to buy basic insurance online, which means that you can avoid a lot of red tape. Give it a try now.
What our customers have to say.
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