
Basic insurance with the general practitioner model
Under FAVORIT CASA/ MEDICASA PROVITA/ MEDICASA Netz PROVITA basic insurance, your primary point of contact for all health-related matters is the general practitioner (GP) you chose from the directory of doctors.
Benefits included in basic insurance
The various basic insurance models all offer the same benefits. The only difference between the models is the choice of first point of contact for medical questions. The benefits provided under basic insurance include:
- Conventional medical treatment and complementary medicine
- Hospital stays in the general ward
- Emergency transport and search and rescue operations
- Treatment abroad in emergencies
How the GP model works
Under the
- Your GP remains your initial point of contact
- Free choice of general practitioner from SWICA's comprehensive directory of doctors
- You benefit from an attractive discount on your premium
To SWICA's directory of doctors

Frequently asked questions about the GP model
With the family doctor model you receive an attractive premium discount. The benefits remain the same as with the STANDARD basic insurance – the only difference is the choice of contact point. Under the general practitioner (GP) model, your first point of contact for medical matters is always your GP. They will also discuss with you any further steps in your treatment.
- In emergencies
- Children up to the age of 18 can be treated by a paediatrician without referral
- Appointments with an eye doctor or a gynaecologist
- When getting treatment during a temporary stay abroad
If needed, the doctors and medical staff at santé24 will be glad to answer your questions 24 hours a day on +41 44 404 86 86.
If possible, please always contact your general practitioner first. Outside practice hours, the doctors and medical staff at santé24 will be glad to advise you on +41 44 404 86 86 around the clock. In an emergency you can also go direct to an emergency centre or hospital. Please inform your general practitioner about any emergency treatment as soon as possible afterwards.
You can benefit from attractive premium discounts by choosing an alternative basic insurance model. By increasing the excess you can cut your premiums even further. SWICA also offers family discounts for children and young people.
Discover all the ways to optimise your premium
You can also benefit from lower co-payments if you have also taken out any supplementary insurance with SWICA. SWICA is the only health insurance company that applies co-payments from SWICA basic insurance to SWICA supplementary insurance. This means your maximum annual co-payment is significantly lower than it would be with other health insurers.
More about the combination advantage
Discover all the ways to optimise your premium
You can also benefit from lower co-payments if you have also taken out any supplementary insurance with SWICA. SWICA is the only health insurance company that applies co-payments from SWICA basic insurance to SWICA supplementary insurance. This means your maximum annual co-payment is significantly lower than it would be with other health insurers.
More about the combination advantage
PROVITA has been part of SWICA since 2013. Depending on the model, the SWICA or PROVITA basic insurance option may be cheaper. By default, SWICA always offers you the least expensive option in the premium calculator.
Calculate your premium now
Calculate your premium now
Exclusive services and advantages free to all SWICA customers
- Free, 24-hour telemedicine service from santé24 doctors and medical staff
- SWICA customer service available 24/7 in Switzerland and abroad
- Expert advice on medication, exercise, nutrition, medicinal plants and vaccinations
- active4life programme with 100 benefits and discount offers at selected partners
Discover all of the SWICA advantages

We are happy to advise you
Would you like more information on SWICA or a personal consultation? Client Services would be happy to assist. Call us on 0800 80 90 80 or send us a message using the contact form below.Request a consultation Calculate your premium
SWICA customers are among the happiest in Switzerland
SWICA was once again ranked first in the Comparis and AmPuls customer satisfaction surveys, and has achieved top rankings in health insurance comparisons for over 10 years. You too can place your trust in SWICA and benefit from the exclusive advantages it offers.
