Basic insurance with the general practitioner model
Under Favorit Casa basic insurance, your general practitioner from our directory
of doctors is your primary contact for all your health-related
questions.
Benefits included in basic insurance
The various basic insurance models all offer the same benefits. The only difference between the models is the choice of first point of contact for medical questions. The benefits provided under basic insurance include:
- Conventional medical treatment and complementary medicine
- Hospital stays in the general ward
- Emergency transport and search and rescue operations
- Treatment abroad in emergencies
How the GP model works
Under the Favorit Casa general practitioner model, your general practitioner is your primary contact for all your health-related questions.
- You choose your general practitioner from the comprehensive directory of doctors.
- You contact your general practitioner whenever you experience a health problem. You and your doctor then discuss the best way to proceed, decide on the right specialist and hospital if needed, and agree on any further treatment measures to take.
- No co-payment from 1 January 2026 (does not affect your excess and deductible): For any telemedicine services that santé24 provides (advice, consultations with experts and doctors), as long as basic insurance covers them. Exceptions include: advice and consultations in conjunction with nutrition advice and the psychological/psychiatric counselling service.
- You get a discount of between 8% and 15.5% on your premium (learn more). Use our premium calculator for an easy way to compare premiums for SWICA basic insurance plans and your potential savings: go to premium calculator.
To SWICA's directory of doctors
Frequently asked questions about the GP model
With the family doctor model you get an attractive discount on your premiums and the same benefits as under the Standard basic insurance. The only difference is the choice of contact point: under the general practitioner model, your first point of contact for medical matters is always your general practitioner from our directory
of doctors. She or he will also discuss with you any further steps in your treatment.
- In emergencies
- Children up to the age of 18 can be treated by a paediatrician without referral
- Appointments with an eye doctor or a gynaecologist
- When getting treatment during a temporary stay abroad
If needed, the doctors and medical experts at santé24 will be glad to answer your questions 24 hours a day on +41 44 404 86 86.
First contact your general practitioner. Outside office
hours, please contact the santé24 online practice on
+41 44 404 86 86, or your local medical emergency
service. Inform your general practitioner about any
emergency treatment as soon as possible.
When you switch from the Standard basic insurance plan to the GP plan, SWICA gives you a discount of between 8% and 15.5% on your premiums. The exact discount depends on where you live, your age and your chosen excess. Below, we have provided examples of how the minimum and maximum possible discounts are determined under the GP plan:
- Minimum discount: Adult aged 26 or over, living in Frauenfeld, excess: CHF 300, no accident cover, standard premium: CHF 512.90, with 8% discount: monthly premium of CHF 466.80.
- Maximum discount: Adult aged 26 or over, living in Weggis, excess: CHF 300, no accident cover, standard premium: CHF 487.20, with 15.5% discount: monthly premium of CHF 411.70.
You can see the possible premium discount for you directly in our premium calculator:
Calculate your premium now
You can benefit from attractive premium discounts by choosing an alternative basic insurance model. By increasing the excess you can cut your premiums even further. SWICA also offers family discounts for children and young people.
Discover all the ways to optimise your premium
You can also benefit from lower co-payments if you have also taken out any supplementary insurance with SWICA. SWICA is the only health insurance company that applies co-payments from SWICA basic insurance to SWICA supplementary insurance. This means your maximum annual co-payment is significantly lower than it would be with other health insurers.
More about the combination advantage
Discover all the ways to optimise your premium
You can also benefit from lower co-payments if you have also taken out any supplementary insurance with SWICA. SWICA is the only health insurance company that applies co-payments from SWICA basic insurance to SWICA supplementary insurance. This means your maximum annual co-payment is significantly lower than it would be with other health insurers.
More about the combination advantage
Exclusive services and advantages free to all SWICA customers
- Free, 24-hour telemedicine service from santé24 doctors and medical staff
- SWICA customer service available 24/7 in Switzerland and abroad
- Expert advice on medication, exercise, nutrition, medicinal plants and vaccinations
- active4life programme with 100 benefits and discount offers at selected partners
Discover all of the advantages
We are happy to advise you
Would you like more information on SWICA or a personal consultation? Client Services would be happy to assist. Call us on +41 58 800 99 33 or send us a message using the contact form below.Request a consultation Calculate your premium
Outstanding customer satisfaction
Comparis, bonus.ch, AmPuls and moneyland.ch – in comparisons of health insurers, SWICA outperformed all the major Swiss health insurers to secure first place overall for customer satisfaction. You too can place your trust in SWICA and benefit from the exclusive advantages it offers.
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