Change franchise

You can use the form below to report a change of excess. You can complete the formalities quickly and securely online. Do you have any further questions or need advice? Our SWICA staff would be happy to assist you. Our customer service line is also there for you outside normal office hours and at the weekend.

Toll free number 0800 80 90 80
Offices

Choose the appropriate form or make the change yourself in the mySWICA customer portal. With the mySWICA costumer portal you can view and update all your health insurance information 24/7 in the customer portal – simply, quickly and digitally.

Go to mySWICA

In the compulsory basic health insurance you receive a premium discount of up to 47%, children up to 50%, if you opt for a higher franchise. For further information, click here.

A change of franchise is always possible at the start of the next calendar year. A request for a new lower franchise must be with SWICA by 30.11. at the latest and for a higher franchise by 31.12. at the latest.
Requested franchise

* Compulsory field