Benefits included in basic insurance
The various basic insurance models all offer the same benefits. The only difference between the models is the choice of first point of contact for medical questions. The benefits provided under basic insurance include:
- Conventional medical treatment and complementary medicine
- Hospital stays in the general ward
- Emergency transport and search and rescue operations
- Treatment abroad in emergencies
How the doctor list model works
Under the FAVORIT MEDICA doctor list model you always have a free choice of doctor or a hospital from the comprehensive MEDICA directories. The santé24 telemedicine service is also there to help you on +41 44 404 86 86.
- Extensive choice of hospitals
- The doctor treating you can refer you to any other doctor in the MEDICA directories
- When you need to buy medicines you must consider any low-cost generic products. Generics are shown under «Alternative products» when you search for a medicine (go to medication directory, in German)
- You get a discount of up to 13% on your premium (learn more)
To SWICA's directories
Cheaper medicines delivered to your home
If you need one or more medications for an extended period, have the medicines prescribed by your doctor delivered to your home by a mail-order pharmacy. It's discreet, secure and convenient. Some mail-order pharmacies give SWICA customers exclusive discounts on the medicines they order.
Frequently asked questions about the doctor list model
- In emergencies
- When getting treatment during a temporary stay abroad
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You can also benefit from lower co-payments if you have also taken out any supplementary insurance with SWICA. SWICA is the only health insurance company that applies co-payments from SWICA basic insurance to SWICA supplementary insurance. This means your maximum annual co-payment is significantly lower than it would be with other health insurers.
More about the combination advantage
Exclusive services and advantages free to all SWICA customers
- Free, 24-hour telemedicine service from santé24 doctors and medical staff
- SWICA customer service available 24/7 in Switzerland and abroad
- Expert advice on medication, exercise, nutrition, medicinal plants and vaccinations
- active4life programme with 100 benefits and discount offers at selected partners
Discover all of the SWICA advantages
Outstanding customer satisfaction
What our customers have to say
Thanks a lot for all you've done.»
Die zufriedensten Kunden sind bei SWICA. Die hohe Zufriedenheit hat Tradition: Ob Comparis, K-Tipp oder AmPuls – in den unabhängigen Krankenkassenvergleichen belegt SWICA seit 10 Jahren Spitzenpositionen.
Les clients les plus satisfaits sont chez SWICA. Une satisfaction élevée qui ne se dément pas: depuis dix ans, SWICA occupe les meilleures places des comparatifs indépendants de caisses-maladie Comparis, Bon à Savoir et amPuls.
I clienti più soddisfatti sono assicurati presso SWICA. Che si tratti dei sondaggi di Comparis, K-Tipp o amPuls, il risultato non cambia: SWICA ottiene da 10 anni valutazioni eccellenti nei confronti indipendenti tra le casse malati.