Notify santé24 of a doctor's appointment online
Customers with the FAVORIT MEDPHARM, MULTICHOICE or TELMED basic insurance plans can notify santé24 of a past or planned doctor's appointment online. Find out here under what circumstances you are exempt from this notification requirement.
Report a doctor's appointment online
There is no need to contact santé24 in the following cases
FAVORIT MEDPHARM
- In emergencies
- In connection with visits to an eye doctor or gynaecologist from the SWICA directories
- In connection with treatment following a consultation by a SWICA partner pharmacy or santé24 if administered by a provider from the SWICA directories
- When getting treatment during a temporary stay abroad
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FAVORIT MULTICHOICE
- In emergencies
- In connection with visits to an eye doctor or gynaecologist from the SWICA directories
- In connection with treatment following a consultation by a SWICA partner pharmacy or santé24 if administered by a provider from the SWICA directories
- When getting treatment during a temporary stay abroad
➜ Learn more
FAVORIT TELMED
- In emergencies
- Children up to the age of 18 can be treated by a paediatrician without first consulting santé24
- Appointments with an eye doctor or a gynaecologist
- Before follow-up treatment after consultations already agreed upon with santé24
- When getting treatment during a temporary stay abroad
➜ Learn more
