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Notify santé24 of a doctor's appointment online


Unable to reach us by phone? As a customer with a FAVORIT MEDPHARM, MULTICHOICE or TELMED basic insurance plan, you can, in exceptional circumstances, fulfil your notification requirement by notifying santé24 of a doctor's appointment that has already been arranged or taken place using the form below. Find out here under what circumstances you are exempt from this notification requirement.


Report a doctor's appointment online

There is no need to contact santé24 in the following cases

FAVORIT MEDPHARM
  • In emergencies
  • Appointments with an eye doctor, gynaecologist or paediatrician from the MEDPHARM directory
  • In connection with treatment following a consultation by a SWICA partner pharmacy or santé24 if administered by a provider from the SWICA directories
  • When getting treatment during a temporary stay abroad

 

FAVORIT MULTICHOICE
  • In emergencies
  • Appointments with an eye doctor, gynaecologist or paediatrician from the MULTICHOICE directory
  • In connection with treatment following a consultation by a SWICA partner pharmacy or santé24 if administered by a provider from the SWICA directories
  • When getting treatment during a temporary stay abroad

 

FAVORIT TELMED
  • In emergencies
  • Children up to the age of 12 can be treated by a paediatrician without first consulting santé24
  • Appointments with an eye doctor or a gynaecologist
  • Before follow-up treatment after consultations already agreed upon with santé24
  • When getting treatment during a temporary stay abroad

 



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