Swiss cross-border commuter insurance

Basic insurance with app or telemedicine consultation

Under MULTICHOICE basic insurance you use the SymptomCheck in BENCURA, or alternatively contact the santé24 telemedicine service or visit a SWICA partner pharmacy.

Overview


Calculate your premium now

Calculate my premium

Benefits included in basic insurance

The various basic insurance models all offer the same benefits. The only difference between the models is the choice of first point of contact for medical questions. The benefits provided under basic insurance include:

  • Conventional medical treatment and complementary medicine
  • Hospital stays in the general ward
  • Emergency transport and search and rescue operations
  • Treatment abroad in emergencies

All benefits in detail

How the MULTICHOICE model works

Under the FAVORIT MULTICHOICE model you can use the SymptomCheck in BENECURA, where you will receive a recommendation based on your answers to some questions. Alternatively, you can call the santé24 telemedicine service (available around the clock) on +41 44 404 86 86 for health-related matters, or consult a SWICA partner pharmacy.

  • Rapid initial medical opinion via the BENECURA SymptomCheck, the santé24 telemedicine service or one of SWICA's partner pharmacies
  • If they cannot resolve the problem conclusively, you consult a doctor or hospital from the comprehensive MULTICHOICE directory
  • You get a discount of up to 20% on your premium (learn more)

To SWICA's directories

Frequently asked questions about the pharmacy model

With the MULTICHOICE model you get an attractive discount on your premiums and the same benefits as under the STANDARD basic insurance. The only difference is the choice of contact point: under the MULTICHOICE model you always use the SymptomCheck in BENECURA for health-related matters. Alternatively, contact the santé24 telemedicine service on +41 44 404 86 86 or a SWICA partner pharmacy.
  • In emergencies
  • In connection with visits to an eye doctor or gynaecologist from the MULTICHOICE directories
  • In connection with treatment following a consultation by a SWICA partner pharmacy or santé24 if administered by a provider from the MULTICHOICE directories
  • When getting treatment during a temporary stay abroad
If possible, please always contact santé24 first on +41 44 404 86 86, around the clock. The doctors and medical staff at santé24 will be glad to advise you around the clock. In an emergency you can go directly to an emergency centre or hospital.
When you switch from the STANDARD basic insurance model to the MULTICHOICE model, SWICA gives you a discount on your premium. This depends on where you live, your age and your chosen excess. You can see the possible premium discount for you directly in our premium calculator:
Calculate your premium now
You can benefit from attractive premium discounts by choosing an alternative basic insurance model. By increasing the excess you can cut your premiums even further. SWICA also offers family discounts for children and young people.

Discover all the ways to optimise your premium


You can also benefit from lower co-payments if you have also taken out any supplementary insurance with SWICA. SWICA is the only health insurance company that applies co-payments from SWICA basic insurance to SWICA supplementary insurance. This means your maximum annual co-payment is significantly lower than it would be with other health insurers.

More about the combination advantage
Overview of benefits – all offers (PDF)
FAVORIT MULTICHOICE information (PDF)
Supplementary conditions FAVORIT MULTICHOICE (PDF)
General Insurance Conditions (GIC) KVG (PDF)
Directory of pharmacies
Directory of doctors

Exclusive services and advantages free to all SWICA customers

  • Free, 24-hour telemedicine service from santé24 doctors and medical staff
  • SWICA customer service available 24/7 in Switzerland and abroad
  • Expert advice on medication, exercise, nutrition, medicinal plants and vaccinations
  • active4life programme with 100 benefits and discount offers at selected partners

Discover all of the SWICA advantages

We are happy to advise you

Would you like more information on SWICA or a personal consultation? Client Services would be happy to assist. Call us on 0800 80 90 80 or send us a message using the contact form below.

Request a consultation Calculate your premium

Outstanding customer satisfaction

SWICA was once again ranked first among major health insurers in customer satisfaction surveys carried out by Comparis, K-Tipp, bonus.ch and AmPuls, and has ranked highly in comparisons for the past ten years. You too can place your trust in SWICA and benefit from the exclusive advantages it offers.

You may also be interested to know

More freedom of choice and comfort while in hospital

Opt for more freedom in your choice of hospital and doctor and for more comfort and preferential access to top medical care - with HOSPITA SEMI-PRIVATE, HOSPITA PRIVATE or BestMed worldwide private hospital insurance.

Increase your protection with our supplementary insurance plans

Complementary medicine, fitness, vaccinations, dental work, glasses and more: With SWICA's supplementary insurance plans, you can extend your cover to suit your needs and receive attractive contributions towards health promotion and preventive healthcare.

Optimise your basic insurance premium

Reduce your premiums without compromising on quality and enjoy favourable conditions. Here you will find tips on how you can influence your premium yourself, and benefit from substantial discounts and price advantages.

What our customers have to say

Beatrice Grolimund
«I’ve been with SWICA since 1955; before that I was with ZOKU. I’ve never regretted making the change. SWICA’s benefits are comprehensive and effective. So, if you get sick, this gives you a good feeling, which helps you get back on your feet more quickly.»
Show more
Mattia Baldi
«My family and I trust in SWICA. I was a professional ice hockey player for 14 years and accidents were the order of the day. Our medical team always looked after us extremely well. After my sports career ended, I decided that I wanted the same care and security for my family and myself. With SWICA I’ve found the ideal partner for my family.»
Show more
Marcel Sowa
«Whether it’s processing doctors’ bills or getting help in choosing a doctor, we always have a helpful and professional point of contact. Actually, we hope that we will never need SWICA, but in the final analysis it’s good to know that we can rely on it.»
Show more
Marion Heinemann
«I’m very happy to be insured with SWICA. You only notice how good your health insurer really is when you run into a health problem. SWICA is always there for you, its advisers are very friendly, and questions about your cover are always handled quickly.
Thanks a lot for all you've done.»
Show more
Oliver Etter
«The people at SWICA are always very friendly and helpful when I contact them and provide me quickly with the information I need. I know that there are other insurers with lower rates, but I've always appreciated SWICA's service. The fact that I've been with them for years clearly says a lot.»
Show more
Remo Kistler
«The Benevita Health Programme is really great because it motivates me to get more exercise in my daily life. And you can use the various challenges to compete with your friends.»
Show more
Theresa Blüder
«I came to Switzerland from Germany in 2017 to join my boyfriend. I signed up with SWICA thanks to positive recommendations. I had the feeling right from the start that SWICA was the right insurer for me. I was offered exactly what I wanted and at a fair price!»
Show more
Urs Dübendorfer
«The whole family has been impressed with the professional and expert advice we get from SWICA. SWICA are there to advise and support us. This is a health insurer you can rely on. You can really feel that they care about the health of their customers.»
Show more
Ursina Gabathuler
«I’ve been insured with SWICA for as long as I can remember. Fortunately I’ve always enjoyed good health, and I intend to ensure that it stays that way. Thanks to the Completa Praeventa contribution towards my gym membership and my annual membership at the pool, I am more motivated to do something to stay in good physical health.»
Show more
Max Gugger
«SWICA gave me all-round support when I had an accident abroad. It was a great relief»
Show more
Florian Allenspach
«A health insurer shows its real qualities when you become ill. When I had surgery on my back seven years ago SWICA was always there for me. I benefited from preferential treatment in the hospital and straightforward processes. I can warmly recommend SWICA to anyone.»
Show more

Die zufriedensten Kunden sind bei SWICA. Die hohe Zufriedenheit hat Tradition: Ob Comparis, K-Tipp oder AmPuls – in den unabhängigen Krankenkassenvergleichen belegt SWICA seit 10 Jahren Spitzenpositionen.

Les clients les plus satisfaits sont chez SWICA. Une satisfaction élevée qui ne se dément pas: depuis dix ans, SWICA occupe les meilleures places des comparatifs indépendants de caisses-maladie Comparis, Bon à Savoir et amPuls.

I clienti più soddisfatti sono assicurati presso SWICA. Che si tratti dei sondaggi di Comparis, K-Tipp o amPuls, il risultato non cambia: SWICA ottiene da 10 anni valutazioni eccellenti nei confronti indipendenti tra le casse malati.

The happiest customers are SWICA customers. High levels of satisfaction have become a tradition: Whether Comparis, K-Tipp or amPuls, SWICA has come in first in independent health insurance surveys for 10 years.