In principle, you can also use the TytoHome device offline, i.e. without connecting to the TytoCare app. Please note that in this case your examinations cannot be forwarded to the medical staff at santé24. We always recommend that you use the TytoCare app and the TytoHome device together.
TytoHome allows for sound recordings of the heart and of the lungs as well as high-quality images and videos of the ear, throat and skin that can then be sent to santé24. It is also possible to measure the heart rate and body temperature. You can also enter information (e.g. your weight) manually. You can then send the results of the exams to the medical specialists by text message or in the form of a short video that you made on your smartphone. Direct app-based face-to-face contact with a doctor is also possible if necessary for medical reasons.
TytoHome is a compact, easily transportable device. Examinations can therefore be carried out regardless of where you are. All you need is a wifi or hotspot connection.
TytoHome can be used for children and adults of all ages. Anyone who has ever downloaded and used an app will also be able to use this app. However, the requirements for the purchase of the devices must be observed (see «What requirements do I have to meet if I want to order a device?»)
TytoHome can be used by you and your family members. You decide which family members you set up as patients in the app. If you have any questions, please contact santé24. In order to enable examinations for both children and adults, the individual attachments are provided in two sizes. Hygiene is ensured by means of consumables such as earplugs and throat spatulas, which can be cleaned with ordinary wet wipes/alcohol wipes (70% isopropyl alcohol).
TytoHome can be used on infants of all ages, but we recommend use from around the age of 12 months.
BENECURA app from SWICA
If you have questions about your health, you can always call santé24 on +41 44 404 86 86
– 24 hours a day, 365 days a year. In case of a medical emergency, please call the emergency number 144
, or the one in your country of residence, right away.
To re-order consumables (e.g. earplugs and throat spatulas), please contact our technical helpline by calling +41 52 244 28 30
or by email to email@example.com
. We will then provide you with new consumables and/or discuss the appropriate course of action.
The TytoHome device package includes a welcome letter from us with the required information and instructions.
iOS 13 (2019 version) or a more recent release is required to use BENECURA.