Only one device can be bought per policyholder.
No, you don't need any particular insurance model to use TytoHome. To benefit from free advice from santé24, you must have either basic or supplementary insurance with SWICA. The price of the device depends on your insurance model (see «How much does it cost to use TytoHome?»).
The device, which is worth around 320 francs, costs between 99 and 249 francs to SWICA customers. The price depends on the type of cover held by the insured person. The device can be used for the whole family. Advice from santé24 is free of charge to you and your family as SWICA customers. The prices include shipping costs and value added tax.
SWICA Management Ltd. is a subsidiary of SWICA Healthcare Insurance Ltd., the provider of the TytoHome device and operator of santé24.
If you have any questions about your order or the payment process, please send us an email to email@example.com
or call the technical helpline on +41 52 244 28 30
. Our staff will then discuss the appropriate course of action with you.
You and your family can use the device and the santé24 telemedicine service free of charge and will pay neither an excess nor a deductible. So, if using TytoHome means that you don't have to consult a doctor, then you won't of course have to pay the deductible on the doctor's fees.
No, using TytoHome does not affect the insurance policies that you have taken out with SWICA. If, for example, you have FAVORIT-CASA insurance (family doctor model), your first point of contact will still be your family doctor. TytoHome and the santé24 telemedicine service represent a no-cost option that can be used, where appropriate, for a quick initial assessment.