Optimise your premiums instead of cancelling your insurance
Before switching your insurance, it's worth checking whether there are alternatives for your basic and supplementary insurance cover. Did you know that you can optimise your existing insurance with SWICA to save on your premiums? We can provide you with personal advice to suit your individual requirements.
Free 24/7 hotline: 0800 80 90 80
Free 24/7 hotline: 0800 80 90 80
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Making sure our customers are satisfied is important to SWICA. Get in touch with Customer Services over the phone or via our online form to help us improve our service. SWICA employees are happy to advise you at any time, including weekends. Free 24/7 hotline: 0800 80 90 80
Frequently asked questions about cancelling
Would you still like to cancel your SWICA insurance? Below you'll find answers to the most frequently asked questions.
The cancellation deadline for a switch on 1 January is the end of November. For this, please send us a written notice of termination and confirmation of acceptance from your new health insurer by the specified termination date.
Please note that the postmark date is not decisive for acceptance of cancellation. Notices of cancellation are valid only if received by SWICA by post, email or within mySWICA by 17:00 on the last working day before the cancellation deadline. Notices of cancellation are valid only if all premiums, co-payments, interest on arrears and debt collection costs relating to the basic insurance have been settled in full.
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Please note that the postmark date is not decisive for acceptance of cancellation. Notices of cancellation are valid only if received by SWICA by post, email or within mySWICA by 17:00 on the last working day before the cancellation deadline. Notices of cancellation are valid only if all premiums, co-payments, interest on arrears and debt collection costs relating to the basic insurance have been settled in full.
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You can reduce (switch to a lower level of benefits) or cancel your supplementary insurance at the end of each year. The notice periods are as follows:
- If the premium remains unchanged: Notice of cancellation to be received by SWICA no later than 17:00 on the last working day of September
- If the premium has changed: Notice of cancellation to be received by SWICA no later than 17:00 on the last working day of December
Notice of cancellation must be sent in writing by post, email or within mySWICA.