Pay by direct debit or e-billing
Would you prefer not to have to enter all of the payment details in your e-banking app? If so, you can now pay your invoices by choosing one of the following payment options:
- Direct debit (LSV)
- Direct debit (PostFinance)
Paying your invoices with the new QR code
Note regarding payments from outside Switzerland
Technical problems may occur when payments are made from abroad (for example by cross-border commuters) using the QR IBAN at the bottom of the premium invoice. If this affects you, please use the following IBAN for payments from outside Switzerland until further notice: CH10 0483 5082 6327 1100 0
All other information on the QR invoice remains the same. We will inform the customers affected as soon as the problem has been remedied. Please Contact Customer Services on 0800 80 90 80 if you have any questions.
Main parts of the new QR invoice
The example below shows you where you can find the key information in the payment section of the new QR invoice.
- QR code with all of the relevant payment details to enter conveniently in your e-banking app or smartphone
- New account number (QR IBAN) for adjusting your standing orders
- Payment details as text to enter manually in your e-banking app. Please use the personal details printed on your payment slip.
Note concerning standing orders
If you previously used a standing order to pay your invoices, you will need to change it because the old account number (ISR participant number) is no longer valid. Please replace the old account number in your standing order with the new QR IBAN, which you will find at the end of your invoice.
Please note: You must make the change by the end of September 2022 at the latest. After that, your bank or post office will no longer be able to process your standing order.
Save money by paying insurance premiums annually
SWICA offers a 0.5 percent discount if you pay your premiums annually. This discount applies to any basic or supplementary insurance plans that you have taken out with SWICA. You can adjust the frequency of your payments in the mySWICA customer portal, or call us on 0800 80 90 80.
Frequently asked questions
Good to know: You can still submit your invoices manually for payment via your bank or post office.
Except in the case of standing orders, you don't have to make any changes when using the following payment methods:
- Direct debit
- Direct debit (PostFinance)
What our customers have to say
It’s a real time-saver!»
With SWICA I've always received really competent advice – whether it was just a brief phone message, or if a doctor was also consulted – no fuss, no quibbles. But what really touches me is that, whether I'm phoning or asking in person at an agency counter, with SWICA you are taken seriously as a INDIVIDUAL.
I wish that all INDIVIDUALS could enjoy the valuable services that SWICA provides.»
Die zufriedensten Kunden sind bei SWICA. Die hohe Zufriedenheit hat Tradition: Ob Comparis, K-Tipp oder AmPuls – in den unabhängigen Krankenkassenvergleichen belegt SWICA seit 10 Jahren Spitzenpositionen.
Les clients les plus satisfaits sont chez SWICA. Une satisfaction élevée qui ne se dément pas: depuis dix ans, SWICA occupe les meilleures places des comparatifs indépendants de caisses-maladie Comparis, Bon à Savoir et amPuls.
I clienti più soddisfatti sono assicurati presso SWICA. Che si tratti dei sondaggi di Comparis, K-Tipp o amPuls, il risultato non cambia: SWICA ottiene da 10 anni valutazioni eccellenti nei confronti indipendenti tra le casse malati.