
Care Management – personal support in the event of illness or accident
SWICA Care Managers will assist their clients in cases of illness and following accidents. Throughout Switzerland more than 85 Care Managers are at your disposal with their support and advice.
SWICA makes sure its insured members receive the best treatment and support when they fall sick or suffer an accident – from the first doctor’s consultation to the conclusion of therapy and their reintegration into day-to-day life. SWICA Care Management takes on all the coordination between patient, doctors, employer and other departments involved.
The Care Managers from SWICA are experienced specialists with excellent social, communication and management skills. Unlike other health insurance funds, SWICA has "care managers" instead of "case managers" because we focus on providing optimum care and support for the person concerned rather than on managing cases.
The Care Managers from SWICA are experienced specialists with excellent social, communication and management skills. Unlike other health insurance funds, SWICA has "care managers" instead of "case managers" because we focus on providing optimum care and support for the person concerned rather than on managing cases.

Care Management for private clients
Care Management is a free service for SWICA clients and their family members. SWICA Care Managers offer you individual assistance to help you cope with challenging and complex medical situations or in difficult phases of your life.SWICA Care Managers will…
- optimize and coordinate your treatment with doctors, hospitals, therapists, rehabilitation clinics, independent examining physicians and Medbase Health Centres
- arrange for your prompt access to doctors, therapists and special clinics
- obtain second opinions for you
- clarify all questions with regard to forthcoming operations or scheduled treatments for you
- organize your convalescence or rehabilitation stay and also outpatient follow-up treatment
- find a suitable form of treatment for you
- develop solutions together with you that match your situation and objectives.

Care Management for corporate clients
SWICA Care Managers support and assist your incapacitated employees with the aim of reintegrating them into work for the long term and preventing disability.
The use of Care Managers benefits companies in many ways: Employees who fall sick or suffer an accident return to work more quickly. As a result, absence costs are reduced. And every disability that is prevented saves your pension fund the high cost of annual pension payments.
Successful Reintegration
- Early and sustainable prevention of (long-term) absences
- Prevention of disability
- Optimisation of medical treatment
- Reduced cost of absences and financial burden on the pension fund
- Retention of valuable expertise
Personal consultation
Would you like more information on SWICA or a personal consultation? Client Services would be happy to assist. Call us on 0800 80 90 80 or send us a message using the contact form below.Request a personal consultation