
Care Management – personal support in the event of illness or accident
SWICA Care Managers will assist their clients in cases of illness and following accidents. Throughout Switzerland more than 85 Care Managers are at your disposal with their support and advice.
SWICA makes sure its insured members receive the best treatment and support when they fall sick or suffer an accident – from the first doctor’s consultation to the conclusion of therapy and their reintegration into day-to-day life. SWICA Care Management takes on all the coordination between patient, doctors, employer and other departments involved.
The Care Managers from SWICA are experienced specialists with excellent social, communication and management skills. Unlike other health insurance funds, SWICA has "care managers" instead of "case managers" because we focus on providing optimum care and support for the person concerned rather than on managing cases.
The Care Managers from SWICA are experienced specialists with excellent social, communication and management skills. Unlike other health insurance funds, SWICA has "care managers" instead of "case managers" because we focus on providing optimum care and support for the person concerned rather than on managing cases.

Care Management for private clients
Care Management is a free service for SWICA clients and their family members. SWICA Care Managers offer you individual assistance to help you cope with challenging and complex medical situations or in difficult phases of your life.Support from SWICA’s care managers
- You can count on professional support from a SWICA Care Manager if you have suffered long-term illness or had a serious accident. Your Care Manager remains your
point of contact during the entire convalescence process. - Your SWICA Care Manager has access to an extensive medical network. Together with you and in collaboration with physicians and therapists, he develops personal plans and solutions which take account of your actual health situation.
- Together with the doctors and the Care Manager, you define your goals and plan out the various steps by which you will return to full health.
- Where appropriate, your SWICA Care Manager will coordinate these steps with your employer, the authorities and the social insurance agencies.

Care Management for corporate clients
SWICA Care Managers support and assist your incapacitated employees with the aim of reintegrating them into work for the long term and preventing disability.
The use of Care Managers benefits companies in many ways: Employees who fall sick or suffer an accident return to work more quickly. As a result, absence costs are reduced. And every disability that is prevented saves your pension fund the high cost of annual pension payments.
Successful Reintegration
- Early and sustainable prevention of (long-term) absences
- Prevention of disability
- Optimisation of medical treatment
- Reduced cost of absences and financial burden on the pension fund
- Retention of valuable expertise
Personal consultation
Would you like more information on SWICA or a personal consultation? Client Services would be happy to assist. Call us on 0800 80 90 80 or send us a message using the contact form below.Request a personal consultation