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We would be happy to advise you in person. 

Monday to Friday: 18.30 – 21.30

Saturday: 8.00 – 17.30

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There for you – 24 hours a day

Customer service 24/7

santé24 – your Swiss telemedicine service

Location in your vicinity

SWICA Head Office Winterthur

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Innovative partnerships with pharmacies

SWICA believes in innovative customer-oriented solutions and therefore offers its customers the MEDPHARM basic insurance model which positions pharmacies as providers of primary medical care. For MEDPHARM customers the SWICA partner pharmacy or santé24 is the first point of contact for all questions relating to health. If the problem cannot be clarified by the SWICA partner pharmacy or santé24, MEDPHARM customers then select a doctor from the comprehensive MEDPHARM list, which is revised annually.

santé24 – your Swiss telemedicine service: +41 44 404 86 86


Online directory of pharmacies

   Online directory of doctors   

FAVORIT MEDPHARM / MEDPHARM PROVITA product information and list of pharmacies/doctors by canton of residence


Exclusive discounts for SWICA customers

SWICA customers receive exclusive discounts on medication from the following mail-order pharmacies:

Zur Rose 
  • 12% discount on generic medicines
  • 3% discount on original preparations
    Read more





Other offers

SWICA Diabetestest

Diabetes risk test

Wage war on sugar and test your diabetes risk now.

Go to risk test

SWICA Medikamentenverzeichnis

Medication directory

Find useful information on medication and generic medicines in the medication directory.

Go to medication search

SWICA sante24

santé24 – your Swiss telemedicine service

Whether it’s a cold or a rash – you can benefit from the santé24 telemedicine service worldwide.

More about santé24