Medical advice if you're unsure about a procedure
Would you like to better understand a diagnosis, a recommended treatment or a planned procedure? The medical specialists at the santé24 online practice will help you to assess your situation and clarify any questions.
The santé24 service includes:
- Telephone consultation with experienced doctors on +41 44 404 86 86
- Support in understanding diagnoses and treatment options
- Guidance on medical questions and uncertainties
- Discussion of possible next steps
- For customers with a Favorit plan or BestMed, this service is free of charge.
The santé24 online practice offers medical advice and guidance on diagnoses and treatment options. However, this consultation does not replace a formal medical second opinion by an independent specialist.
If you have concerns or are dissatisfied with an ongoing treatment, we recommend discussing them directly with the professionals providing treatment to clarify any questions and decide on the best course of action together.
Contact form for santé24
Certified quality with EQUAM
santé24 prioritises quality in its telemedicine advice and treatment. Its doctors and health specialists are regularly checked and certified by the EQUAM foundation. You can find out more about the label at www.equam.ch (in German).
