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Monday to Friday: 18.30 – 21.30

Saturday: 8.00 – 17.30

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Customer service 24/7

sante24 health advice helpline

Location in your vicinity

SWICA Head Office Winterthur

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Medical emergencies abroad

Wherever you choose to take your holidays or happen to be on business, the sante24 health advice helpline is there for you around the clock. Medical treatment and any recovery or repatriation costs you may incur are covered and arranged by SWICA.

To take advantage of this assistance, the insured person must use the services of SWICA’s emergency call centre. The services approved and provided by sante24 are covered by SWICA under the VACANZA insurance policy and any other policies concluded with SWICA. Benefits are calculated based on the sum insured and the insurance term you have chosen.

International phone
Phone +41 44 404 86 86

 

Convenient and easy to reach.

When making an emergency call from abroad, dial the country code for Switzerland and then leave out the “0” of the area code:

Argentina 0041
Australia 001141
Austria 0041
Belgium 0041
Bermuda 01141
Brazil 002141
Canada 01141
Chile 0041
Cyprus 0041
Denmark 0041
Egypt 0041
Finland 0041
France 0041
Germany 0041
Great Britain 0041
Greece 0041
Hong Kong 00141
Hungary 00*41
Iceland 0041
India 0041
Ireland 0041
Israel 0041
Italy 0041
Japan 00141
Kuwait 0041
Luxembourg 0041
Mexico 0041
Morocco 00*41
Netherlands 0041
Norway 0041
Peru 0041
Poland 0041
Portugal 0041
Russian Federation 8*1041
Singapore 00141
Spain 0041
Sri Lanka 0041
Sweden 0041
Thailand 00141
Tunisia 0041
Turkey 0041
Ukraine 8*1041
USA 01141
* Wait for the beep