Conflicts at work

In today's dynamic work environment, the ability to resolve conflict effectively is crucially important to an organisation's sustainability and long-term success. SWICA offers a wide range of support.

Conflict: a major cause of absences

A WorkMed study commissioned by SWICA shows just how seriously conflicts at work can affect people: in 57 per cent of all cases of mental incapacity to work, the main cause was a conflict in the workplace. This doesn't just affect employee satisfaction. It also inhibits productivity and has a negative impact on the working atmosphere.

It's very important to avoid conflicts at work or be able to resolve them constructively. A corporate culture that supports this is essential, along with effective early intervention and measures. Organisations that deal with conflict proactively and effectively not only strengthen their teams and the health of individual employees, but also achieve lasting reductions in absenteeism.

Case study

Negotiating change without conflict

An insured person had to contend with new tasks and a new boss. This led to uncertainty and resentment. A conflict arose between the employee and their line manager about adapting tried-and-tested processes. The line manager was able to contact our helpline for managers to reflect on her role and discuss possible solutions. Thanks to our Job Balance early intervention programme, the employee received individual support to help them reduce stress and resolve the conflict. We work together to ensure clarity, trust and smooth collaboration through processes of change.

SWICA's offering

SWICA is happy to support you in resolving conflicts in the workplace. Join forces with us to discover individual solution strategies and benefit from offerings designed to foster a harmonious and successful corporate culture.

Our offerings for preventing conflict:

Strengthening corporate culture

  • Healthy culture: support with developing a healthy corporate culture
  • Feedback: fostering an open error culture for a healthy work environment

Team and employee level


Individual support

  • Stress: support in managing stressful situations with co-workers
  • Resilience: building resilience for better conflict management

Is conflict looming? Our offerings help you act in good time.

Team and employee level


Individual support

Is there a conflict? Is it already at an advanced stage? Our offerings:

Unterstützung für Führungskräfte

Support for managers

Finding individual solutions
Case study

Overwork recognised, conflict resolved

After the insured employee had surgery on their cervical spine, it turned out that the main thing causing them strain was years of overwork and a conflict in the workplace. Thanks to the support of the Care Management team, not only were they successfully reintegrated, but a solution was found to the long-standing conflict – to the great relief of the insured person.

We would be delighted to advise you in person

Interested in an offer or still have questions? Please fill out the following form and a SWICA employee will contact you.

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