Health management advice for companies

Electronic data exchange for service providers

Invoicing by electronic data exchange can save time and money.
SWICA offers doctors, hospitals, pharmacies, laboratories and other service providers in the healthcare system the opportunity of direct electronic invoicing.

The Swiss standards of the «Data Exchange Forum» apply for data exchange. These are available online at The current standard is XML 4.5. or higher.

The eKARUS project has been launched with hospitals for the purpose of exchanging data from invoices for in-house treatment using the SwissDRG standard. This project defines the application of standards and processes between health insurers and hospitals. SWICA supports the processes derived from the eKARUS project.

Electronic invoices to SWICA Healthcare Insurance Ltd (KVG) can be transmitted to EAN 760 100 300 2041. Invoices relating to accident insurance (UVG) can be sent electronically to SWICA Insurances under EAN 760 100 300 2119. All bills sent to SWICA are received by a certified data collection office and processed in keeping with data privacy laws.

Save yourself the trip to the post office and send us your invoices in electronic form. We will be happy to advise you.

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The electronic transmission of invoices works perfectly, and subsequent processing by SWICA is handled competently and reliably. Dr. med. Daniel Good-Rudin, FMH Specialist for Gastroenterology, Basel

Reliable and efficient communication thanks to secure e-mail

It is impossible to imagine communicating efficiently in the health service nowadays without the use of e-mail. To ensure that sensitive data can be transmitted electronically without any risk, comprehensive data protection requirements have to be met.

SWICA therefore decided to implement a mail gateway through Health Info Net (HIN), which guarantees electronic communication in conformity with data protection requirements. We can thus exchange confidential information securely with all partners who subscribe to HIN.

Secure e-mails are transmitted in many areas:

  • Medical reports and referrals to external specialists and hospitals
  • Monthly managed care reports
  • Cost approvals


Reliable and efficient communication using secure e-mail makes for easier and faster day-to-day collaboration with our partners.


Ever more partners are sending SWICA their invoices electronically and are convinced of the advantages this brings:

Matthias Kliebenschädel, Project Manager eFaktura Appenzell Ausserrhoden Hospital Association
«Since the launch of electronic data exchange in 2005 we have been working very successfully with the SWICA Healthcare Organisation. We have found this organisation to be a very reliable partner that shows an innovative approach in the way it supports our solution-finding processes. Continuous progress is being made through a constant exchange of know-how between SWICA and the Appenzell Hospital Association.»

Markus Lehner, Project Manager Electronic Data Exchange at the Inselspital Bern
«SWICA supported us during the introduction of the electronic data exchange system. In the ongoing development of the system, we have found a reliable partner who promotes and encourages innovative solutions.»

Barbara Ansaldi, Subproject Management eFaktura, Hirslanden Group, Zürich
«In SWICA we have found an uncomplicated and competent partner for introducing the electronic ‘eFaktura’ invoicing system in our clinics.»

Markus Vesti, Head of Finance and Accounts with St. Gallen Psychiatric Services South, Pfäfers
«We have found in SWICA an innovative and competent partner for the successful implementation of our inpatient e-invoicing! In a challenging project, SWICA was prepared to adopt a straightforward approach and was always supportive of our interests. The successful collaboration with the SWICA departments responsible has shown that even complex solutions can be implemented within a very short time.»