The SWICA Healthcare Organisation

SWICA is one of the leading health and accident insurers in Switzerland with around 1.5 million insured persons and 27'000 corporate clients.

SWICA offers its clients long-term financial security and optimum medical care in the event of illness, accident and maternity.

SWICA is the only healthcare organisation with an integrated service chain for all questions relating to your health – from medical care through expert support for victims of an illness or accident, all the way to health promotion in companies.

SWICA's philosophy – we focus on the health of the individual.

We see ourselves as a healthcare organisation, not just as an insurer. We provide comprehensive insurance cover and are committed to helping our customers stay healthy, get healthy and live with a disability.

Milestones in the history of the SWICA Healthcare Organisation:

1992 Merger of four health insurers to form the SWICA Healthcare Organisation:
  • OSKA, Eastern Switzerland health insurance fund; founded in 1870, based in St. Gallen
  • ZOKU Swiss health and accident insurance fund, founded in 1922, based in Zurich
  • SBKK, Swiss occupational health insurance fund, founded in 1943, based in Winterthur
  • Panorama health insurance fund, founded in 1989, based in Winterthur

1994 Establishment of 15 health centres throughout Switzerland and promotion of primary care models

1996 SWICA launches comprehensive insurance offering for businesses (daily sickness benefits and accident insurance)

1998 Establishment of professional SWICA Care Management

2000 GLOBAL CARE, the insurance offering for Swiss citizens living abroad permanently or for a substantial period, is launched.

2005 SWICA reaches the milestone of 1 million insured persons.

2008 The sante24 health advice helpline is introduced.

2009 SWICA continues to develop its health centres and strengthens its basic care offering through agreements with medical and partner practices.

2012 SWICA’s health centres become independent companies under the name of santémed Health Centres Ltd.

2013 The cooperation between SWICA and PROVITA is strengthened: PROVITA is integrated into SWICA Group.

2015 A 70% stake in santémed is sold to Migros subsidiary Medbase to enable more rapid expansion of the health centres.

2016 SWICA is the first health insurer to introduce a pharmacy model: With the MEDPHARM basic insurance model, insured persons can first contact a TopPharm pharmacy or call santé24. Going to a doctor – if necessary – is then only part of a second step. The model aims to counter the trend of rising healthcare costs.

2019 The Swiss santé24 telemedicine service gets a licence. This means that santé24 doctors can now prescribe medication and issue sick notes in digital form, for example.