Winner of numerous awards for customer satisfaction
In 2022 SWICA also comes first in the representative K-Tipp customer satisfaction survey. In fact, SWICA is way out in front with 73.6% of its customers declaring themselves very satisfied. This is the result of ongoing investment in customer service and the dedication of SWICA's hard-working employees.
(Source: K-Tipp 21 September 2022)
In the customer satisfaction survey conducted by the bonus.ch comparison site, SWICA ranked best in the health insurance category with a score of 5,4. In the Benefits sub-category we even got the top mark of 5,5.
(Source: bonus.ch August 2022)
SWICA has once again received a high rating in a comparison of health insurers carried out by Comparis in 2022. SWICA's score of 5.1 was the highest out of all major Swiss health insurers. SWICA is happy to have achieved this outstanding result in the representative survey, and to have such satisfied customers.
(Source: comparis.ch July 2022)
SWICA is proud to have again received top marks in the independent AmPuls survey in 2022. In the customer satisfaction and image categories, SWICA achieved the best result of all the health insurers surveyed. This recognition further strengthens SWICA's commitment to providing outstanding customer service.
(Source: AmPuls June 2022)
What our customers have to say
It’s a real time-saver!»
With SWICA I've always received really competent advice – whether it was just a brief phone message, or if a doctor was also consulted – no fuss, no quibbles. But what really touches me is that, whether I'm phoning or asking in person at an agency counter, with SWICA you are taken seriously as a INDIVIDUAL.
I wish that all INDIVIDUALS could enjoy the valuable services that SWICA provides.»
Die zufriedensten Kunden sind bei SWICA. Die hohe Zufriedenheit hat Tradition: Ob Comparis, K-Tipp oder AmPuls – in den unabhängigen Krankenkassenvergleichen belegt SWICA seit 10 Jahren Spitzenpositionen.
Les clients les plus satisfaits sont chez SWICA. Une satisfaction élevée qui ne se dément pas: depuis dix ans, SWICA occupe les meilleures places des comparatifs indépendants de caisses-maladie Comparis, Bon à Savoir et amPuls.
I clienti più soddisfatti sono assicurati presso SWICA. Che si tratti dei sondaggi di Comparis, K-Tipp o amPuls, il risultato non cambia: SWICA ottiene da 10 anni valutazioni eccellenti nei confronti indipendenti tra le casse malati.
We are interested in hearing about your SWICA experience
Whether it’s about our offers, customer service, santé24 advice or another SWICA experience – tell us all about it. We look forward to hearing from you.
Recommend the number one to others now and receive CHF 100.
Are you also a satisfied customer? Tell your friends and relatives about the sense of security that comes from being insured with SWICA. We will reward you with CHF 100 for every successful recommendation.