LiveChat advice

We would be happy to advise you in person. 

Monday to Friday: 18.30 – 21.30

Saturday: 8.00 – 17.30

EN-Leider steht der Chat gerade nicht zur Verfügung Callback & contact

There for you – 24 hours a day

Customer service 24/7

santé24 – your Swiss telemedicine service

Location in your vicinity

SWICA Head Office Winterthur

Premium calculator

Welcome to SWICA Lugano

Whether it’s for private individuals or companies – The whole team at General Agency Lugano would be delighted to hear from you and give you professional and personal advice. We look forward to hearing from you.

SWICA General Agency Lugano

Via Cantonale 10
6901 Lugano
Phone
+41 91 612 44 88
Fax
+41 91 612 44 89
Email
lugano@swica.ch

We would be happy to advise you in person.

Rita Mazzara

Rita Mazzara

Head of General Agency
Fabian Alessi

Fabian Mattia Alessi

Team Head of Client Services & Sales

Opening hours

Monday
08:00 - 12:00
13:30 - 17:00
Tuesday
08:00 - 12:00
13:30 - 17:00
Wednesday
08:00 - 12:00
13:30 - 17:00
Thursday
08:00 - 12:00
13:30 - 17:00
Friday
08:00 - 12:00
13:30 - 16:00

 

SWICA 24-hour customer service

The customer service line is available whenever you want to call – even outside office hours and at the weekend. Free 24-hour hotline: 0800 80 90 80

{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
 
Captcha

 
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
SWICA customer *
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
{0} must be filled in.
SWICA customer *
{0} must be filled in.

 

What our customers have to say. 

SWICA bewerten

«I’ve been a SWICA client for seven years now and it was only in 2018 that I became aware of the company’s Care Management service. It involves SWICA staff offering support to patients by listening to their needs and sensitive health issues with discretion, empathy and a personal touch. In my case, I was able to resolve several issues, from help with administration and red tape, to above all finding the right healthcare pathway and the right doctor. The Care Management service provides a genuinely human relationship. Patients get a one-on-one chat to go through their problems, whatever they may be, and seek a satisfactory solution. With this service, I’ve been treated as a patient with a health problem that needs solving and not just as a client.»

SWICA Bewertung 5

– Giusei Fico –

«I’m never really ill, but during my summer holidays the SWICA helpline provided me with rapid straightforward help, even though I was abroad at the time and in a different time zone.»

SWICA Bewertung 5

– Nick Schoberth –

«The CHF 500 prevention contribution towards my gym membership is sensational and unbeatable.»

SWICA Bewertung 5

– Melanie Grass –

We are interested in hearing about your SWICA experience

Whether it’s about our offers, customer service, santé24 advice or another SWICA experience – tell us all about it. We look forward to hearing from you.

 

  Send feedback now  

Read more testimonials