Hospitalisation: Well prepared and supported in hospital

Having an operation often entails uncertainty and anxiety. We will support you with a large number of benefits both during and after your hospital stay, to make it as pleasant and worry-free as possible.

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Benecura provides guidance for health issues

The pain in Marcel’s shoulder has been bothering him for months. Since there is no improvement, he seeks medical advice. He undergoes a thorough examination and is diagnosed with shoulder impingement syndrome. For long-term relief, the doctor recommends surgery, and advises Marcel to get treated by a specialised clinic.

Marcel feels anxious after receiving the diagnosis. His thoughts revolve around the impending operation all weekend. Looking for guidance, he consults SWICA’s Benecura app, where he gets some initial answers to his questions.

Benecura – the health app from SWICA

The Benecura medical app provides simple, reliable support whenever you are experiencing health issues or feeling ill. The app's SymptomCheck function, which was developed by doctors, gives you personalised recommendations on how to proceed.

More about Benecura

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Get instant medical advice and treatment with santé24

After a restless night, Marcel decides that he also wants to contact the santé24 online practice. The medical specialists at santé24 are there to offer him expert advice on all of his questions concerning prevention, illness and accidents – 24 hours a day, 365 days a year.

santé24 – your Swiss online practice

Get telemedicine advice and treatment from the experts at santé24, SWICA’s online practice, around the world and around the clock.

Well cared for thanks to Hospita and hospitalisation insurance

In the end Marcel decides to undergo surgery. His doctor and the hospital make all of the preparations for his upcoming stay. A dedicated contact person gets in touch with Marcel shortly before he goes into hospital. She gives him comprehensive information on all insurance-related topics and cost cover. She supports Marcel as a direct point of contact throughout the entire process – before, during and after the hospital stay. This is a special service offered to customers with Hospita Semi-Private or Hospita Private hospitalisation insurance.

SWICA’s Hospita hospitalisation insurance plans: more comfort and security – ideal care

Are you looking for a hospital that’s recognised by SWICA?

Thanks to its exclusive partnerships with first-class hospitals and clinics, SWICA offers you a comprehensive healthcare network. You receive access to the best possible medical care and individual support – entirely according to your needs.

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Home Nanny: a personal childcare service in the event of illness or accident

On the day that he is admitted to hospital, Marcel checks in well prepared and, given the circumstances, in good spirits. The operation is a success, but he has to stay in hospital a few days longer than originally expected in order to recover fully. While he is in hospital and his wife is on a business trip, their children are looked after at home by a Home Nanny.

The Home Nanny service will gladly step in if there are no relatives or friends available to care for a sick or injured child. The service is also intended to assist sick or injured parents who are temporarily unable to take care of their child.

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SWICA is there for you even after you leave hospital

After eight days, Marcel is able to leave the clinic and start physiotherapy. In the weeks that follow, he focuses on his recovery and the necessary follow-up treatments. Two weeks after he is discharged from hospital, his contact person at SWICA calls and asks him how he is doing, and continues to support him through the recovery process. 

Thanks to his hospitalisation insurance, SWICA pays a portion of the costs for a housekeeper who helps Marcel with chores and supports him as he recovers.

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SWICA has the most satisfied customers

SWICA has ranked among the best for years – and for good reason. Our customers are particularly satisfied. You can also enjoy the benefits we provide, and put your faith in our experience.

Some of the advantages enjoyed by SWICA customers

SWICA offers the right insurance cover for every situation in life. With the numerous advantages we offer, we help you be as prepared as possible for your hospital stay, and then feel well supported for the entire duration of your stay and after you leave.

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Would you like more information about SWICA or some personalised advice? Our Customer Services team will be happy to help you. Give us a call or send us a message using the contact form.

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