The doctors and medical professionals at santé24 are there to offer you expert advice on all of your questions concerning prevention, illness, accidents and maternity – 24 hours a day, 365 days a year.
Medical advice around the clock
Our doctors and medical professionals are available 24/7 to answer your health-related questions. The consultation is free of charge for SWICA customers with a Favorit plan or BestMed. Contact us by phone or complete and submit the contact form.
Note: Your enquiry will be answered within 24 hours.
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Frequently asked questions about santé24
From acute symptoms such as fever or chest pain to chronic or mental health issues, the online practice is your first point of contact for medical matters.
For many SWICA customers, the santé24 online practice is either free to use under their insurance policy or is heavily discounted.
An interdisciplinary team of doctors, psychotherapists and other health professionals specialising in digital consultation and treatment will provide you with personalised care.
The online practice will advise you on the next steps, which will depend on the urgency and nature of your case. If our doctors determine that you need to be examined or treated by an external specialist, they will make a direct referral.
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