Whether in Switzerland or abroad, SWICA customers can count on SWICA 24/7. In an emergency, our staff are also available outside business hours and at weekends.
If you have a serious medical emergency, please call the national emergency number: 144
If you are abroad: In the event of a life-threatening emergency in Europe, please call the international emergency number 112, outside Europe the emergency number of the country in question. 
santé24 is available around the clock
Whether you’re in Switzerland or abroad, you can access expert support around the clock when an emergency strikes. The santé24 online practice will provide you with immediate advice and if necessary coordinate the next steps, from conducting a medical assessment to organising treatment or transport back home. Fast, reliable and always available – ensuring you don’t have to deal with an emergency alone.