Keeping your skin healthy in the long term
With santé24, you can get a genuine dermatological consultation online. Medical experts will provide an informed assessment, make diagnoses, arrange treatment, and prescribe prescription drugs if necessary. This means that you can get comprehensive support without having to visit a practice.
Understanding diabetes better – active support
If you have diabetes, santé24 will help you with individual advice and support with everyday life. Our medical experts can help you understand your condition better, offer guidance regarding treatments and lifestyle, and support you with the next steps – for more peace of mind and quality of life.
Advice on medications – reliable, personal advice
The following advantages are free of charge for SWICA customers:
- Obtain advice over the phone from our santé24 pharmacists regarding your medications.
- Get answers to questions regarding individual dosages, how to take medications and their side effects.
- Receive a medication consultation to find out what interactions there are.
- Get tips on how to optimise your medication and boost your health.
There for your family – with personal medical support
santé24 supports parents, children and young adults with expert medical and psychological advice. Whether you face health issues, chronic conditions or challenging situations in your daily life – experienced experts are on hand to provide guidance and support.
Disease management programmes in SWICA partner practices
SWICA partner practices offer structured support (disease management programmes) to people with chronic illnesses. In addition to medical care and personal support, the programmes also include a treatment plan tailored to individual needs.
The benefits at a glance:
- Disease management programmes include medical care, personal support and an individually tailored treatment plan.
- Comprehensive advice on nutrition, exercise and holistic wellbeing is included in the programme.
- The treating physician remains the primary point of contact for patients.
- Depending on the programme, therapists or specialist doctors are also involved in order to provide the most gentle, professional care possible.
- A specially trained medical practice assistant delivers part of the treatment and is responsible in particular for personally providing guidance, advice and knowledge.
- SWICA covers the treatment costs in accordance with the Health Insurance Act (KVG). Participation is voluntary.
- People with diabetes benefit from treatment that is tailored to their individual needs, which improves the quality of treatment while also reducing healthcare costs. This has been shown in a study by SWICA and Medbase in collaboration with the ZHAW.
Chronic conditions: facts and figures
- A quarter of the Swiss population suffers from non-communicable diseases (NCDs) such as cardiovascular diseases, cancer, respiratory diseases such as COPD, diabetes, or musculoskeletal disorders.
- In line with the national NCD strategy, SWICA focuses on prevention programmes (disease management programmes) for those with chronic conditions, to enable them to live well even with restrictions.
