Professional medical advice anytime, anywhere

Thanks to the TytoHome telemedicine device

With the innovative TytoHome telemedicine device, you can carry out check-ups on yourself and your family anywhere and at any time. Then you simply send the data via the app to SWICA's telemedicine provider santé24.
Once you have sent the information, you contact santé24 by phone to receive a professional assessment and recommendation for treatment immediately – conveniently at your home instead of at the doctor's practice and at any time, day or night. This not only helps you to understand the problem quickly but also saves you money, because the consultation with santé24 is free of charge to SWICA customers.

Your health. Our priority.

How TytoHome worksDiscover advantagesAsk for advice

Ear infection, flu or something else?

If someone in your family gets sick, you want to understand the problem as soon as possible. With the easy-to-use TytoHome telemedicine device, you can carry out professional exams by yourself.

This saves you a lot of time, money and stress and allows you to take control of your family's health – all from the comfort of your home. Simple audio-visual instructions take you through the process step by step. Afterwards, you conveniently send the results by app to the medical specialists and doctors at santé24, SWICA's licensed telemedicine provider. After your call, santé24 studies the files, and a doctor then calls you back to discuss the exam results. This ensures that you get a professional diagnosis and recommendation right away – without going to the doctor's office, sitting in waiting rooms, and having to pay consultation fees.

Exams you can carry out with TytoHome

With TytoHome – plus the three attachments and the TytoCare app – you can carry out a range of exams and produce high-quality sound recordings, images and measurement data. You will need a smartphone for the app.

Measure body temperature (integrated thermometer)
Examine the ears (otoscope)
Examine the throat, neck and mouth (spatula and integrated camera function)
Take pictures of the skin (integrated camera function)
Examine the heart rate (stethoscope)
Examine the heart (stethoscope)
Examine the lungs (stethoscope)

The advantages at a glance

  • Anywhere: Whether from home or on the road or while on holiday, you can carry out exams by yourself regardless of your location.
  • Safe and professional: TytoHome produces high-quality recordings that the doctors at santé24 can evaluate. You will receive a professional diagnosis and recommendation free of charge
  • Quick and uncomplicated: No need for making appointments, no need to go to the doctor's office, no need to sit in waiting rooms. If necessary, prescriptions for medicines are sent directly to a pharmacy near you.
  • Around the clock: You can get medical advice 24/7, 365 days a year.
  • Free of charge: The exams with TytoHome and the discussion with santé24 are free of charge – without deductibles or excess amounts.
  • Simple: Audio-visual instructions guide you step-by-step through the processes, which you can apply to your child or yourself.
  • For everyone: TytoHome is designed for adults and children (recommended from the age of one). You will need only one device for the whole family.
  • Privacy: All medical information you send to santé24 is subject to medical confidentiality.

Read more about santé24 and how to use the device here.

Benefit now from personal advice and switch over easily

Do you still have questions or are unsure what is the right insurance for you? SWICA’s advisors will be glad to help you find just the right type of cover. Feel free to stop by or to call or write to us – we look forward to hearing from you.

By the way, changing your health insurer is easier than you may think. SWICA's customer service staff will be glad to help you make the change as smooth as possible.

Call toll-free at 0800 80 90 81

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What our customers have to say.

Marcel Wild
«TytoHome is very easy and straightforward to use. Nothing can go wrong if you read the instructions. TytoHome gives me more flexibility and lets me do things when I want to. I strongly recommend using TytoHome.»
Peter Markstaller
«When my cold got worse I carried out and transmitted various exams with TytoHome. Shortly afterwards I got to have an initial phone call with a professional, and only an hour or so later had a phone consultation with a doctor – all without having to consult a medical practice. Great!»
Andrea Stutz
«When I call SWICA, I always have friendly, helpful advisers on the other end of the line. So far, they've always been able to answer my questions and I've been happy with the outcome.
I also appreciate the app-based services which help me avoid tiresome paperwork.»
Björn Busch
«I received very competent and friendly advice from a qualified nurse, and a very short time later got a call back from the specialist. I felt I got very good advice.»
Thomas Pfiffner
«I've been a satisfied SWICA customer for many years now. I've been using TytoHome as a test customer since 2020. It's very useful and has also been very beneficial during the holidays. I'm convinced of the value of this product. I also appreciate SWICA's contribution towards my cross-country ski pass.»
Michael Griebsch
«Taking part in the TytoHome pilot saved us several visits to the doctor, and the feedback fed back directly into improving the service. We’re now keen users of telemedicine.»