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More than an insurance – because health is everything

SWICA is a holistic healthcare organisation. Whether it comes to promoting health, managing an illness, or discovering new ways of living well – also when having to cope with health restrictions: SWICA is always at your side. Our range of support services in the fields of prevention and health promotion, as well as the medical advice we offer for those facing health restrictions, will seamlessly ensure that you always get the care you need.

Learn more about our integrated services


SWICA is there for you 24/7

SWICA's customer service line is available whenever you need it – even outside office hours and at the weekend.

The santé24 telemedicine service is also there for you – every day, around the clock – with doctors and medical specialists who will clarify your symptoms and answer your questions about health. After all, feeling unwell, having pain, or falling ill do not keep to opening hours. Advice is free of charge to SWICA customers.

Be healthy

With SWICA, you can promote health and actively prevent illness

SWICA is your partner in health issues that is always there for you when it comes to prevention, advice and support for leading a healthy life. You can now benefit from the following offers, for example:

  • Health promotion
    For the health conscious: Contributions of up to CHF 800 (find out more) for healthy behaviour
  • Check-ups / prevention
    For those with foresight: Examinations and vaccinations
  • BENEVITA app
    For you: Bonus programme and health coach from SWICA
  • santé24 telemedicine service
    For those seeking advice: Health advice around the clock
  • BENECURA app
    For the digitally minded: The medical app with personal health dossier

Get healthy

How SWICA supports you when you’re ill

SWICA is at your side with a large and varied range of offers to give you the support you need to get well.

  • santé24 telemedicine service
    In case of illness: Free medical advice around the clock
  • BENECURA app
    For app users: Learn more about your symptoms yourself and get a recommendation right away
  • Medical network
    In every case: Trust in the best doctors and hospitals
  • Therapist platform
    For those who think holistically: Find and book complementary medicine therapists online
  • Second opinion
    For those with doubts: Ask other experts for their opinion
  • Care management
    For those in serious situations: Comprehensive and personal advice during the recovery
  • Home Nanny service
    For families: Because children count more than anything.
  • Home Attendant service
    For at home: Knowing that your pets and plants are in the best of hands
  • Psychological counselling
    For those who need strong support: Psychological counselling from the santé24 telemedicine service

Live well with a disability

SWICA is always at your side

SWICA supports and accompanies you in person and with foresight if you face permanent health-related restrictions. Place your trust in the following support options:

  • Disease management
    Customised to your needs and life situation so that you as a chronically ill person will always get the right kind of care.
  • Support programme
    Whether it's about preventing falls, dealing with sleep problems or living with diabetes, your life will be safer and easier if you get the right support.
  • Prevention courses
    For a high quality of life: A comprehensive list of courses
How your preventive healthcare contribution breaks down

SWICA covers 50% of the costs from your COMPLETA PRAEVENTA supplementary plan, up to 500 francs per calendar year. Furthermore, your OPTIMA supplementary plan covers 90% of the costs exceeding this amount, up to 300 francs per calendar year. This can result in prevention contributions of up to 800 francs per year.

Would you like to learn more about the SWICA advantages?

For over 10 years now, SWICA customers have been among the happiest in Switzerland. This is confirmed by the many high ratings it has received in independent health insurer comparisons. Comparis, K-Tipp, bonus.ch and amPuls once again awarded SWICA first place for customer satisfaction compared to other major Swiss health insurers in 2022.

Put SWICA to the test yourself and get a personal consultation – it's well worth your while. SWICA Customer Service staff look forward to hearing from you and will be happy to help you switch your insurance provider: By phone on the toll-free number 0800 80 90 81 or by means of the contact form below.

Contact and callback request form

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Calls are returned during business hours.

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What our customers have to say.

Daniela Züger
«As a family, we’ve been insured with SWICA for years now and we're 100% satisfied! SWICA covers a large part of the cost of swimming lessons for our children. Our middle child goes to dances classes, and I was amazed to find that SWICA is the only health insurer which helps out with the cost. Fantastic!!!

But that's not all... SWICA was also there for us during an extremely difficult period. Our son became very ill when he was just 16 months old. My husband and I were given a parents’ room at the children’s hospital, even though I was no longer breastfeeding. The situation was looked into and a decision was taken to cover these costs. Really thoughtful and family-friendly. Ever since then we wouldn’t consider any other health insurer! You are the best! Our son has made a full recovery 😉.»
Karin Arigoni
«In the autumn of 2013 I was diagnosed with breast cancer. It came as a massive shock to me. SWICA reassured me straight away and explained that it is a health insurance company that really covers the disease. Today I’m doing very well and I’m very grateful to SWICA.»
Loris Hausammann
«I do a lot of sport in my spare time, so it’s important to me to have an insurance partner which supports me financially on that front. The range of services provided by SWICA is transparent and easy to understand, which suits me very well. I also like SWICA’s friendly professional staff and the easy-to-use invoice app.»
Mijin Cavallini
«As a mum and midwife I find that SWICA offers great maternity-related benefits and services. Already during pregnancy SWICA provided support with acupuncture, which helped me a lot. And after the birth they were always there for us, which meant I could enjoy the time with my baby.»
Vivienne Audemars
«I’ve been a loyal and proud SWICA customer for several years now. Thanks to SWICA’s ideal supplementary insurance plan I had the opportunity following a snowboard accident to recover thanks to fitness centres, physiotherapy and massage centres. This has enabled me to get back to my passion – dancing.»
Monika Bini
«I’m a happy customer because SWICA makes generous contributions towards my gym and tennis club memberships. Also, when I submit doctors’ bills they are processed rapidly, and the money I’m owed is transferred to me quickly.»
Daniela Wilhelm
«SWICA has been able to provide professional assistance to me and my family, regardless of the subject area. The adviser is so friendly that he’s almost become part of the family. SWICA offers a check-up which my husband decided to take advantage of. Although he doesn’t like doctors, he was really delighted with it.»
Florian Allenspach
«A health insurer shows its real qualities when you become ill. When I had surgery on my back seven years ago SWICA was always there for me. I benefited from preferential treatment in the hospital and straightforward processes. I can warmly recommend SWICA to anyone.»
Remo Walser
«Until a few years ago I didn’t do any exercise and was putting on weight. But that’s all in the past now. SWICA’s supplementary benefits encouraged me to become more active. Without SWICA I would be living an unhealthy life and be unhappy with my body. Thank you!»
Mattia Baldi
«My family and I trust in SWICA. I was a professional ice hockey player for 14 years and accidents were the order of the day. Our medical team always looked after us extremely well. After my sports career ended, I decided that I wanted the same care and security for my family and myself. With SWICA I’ve found the ideal partner for my family.»
Patricia Atz-Breslaw
«I've been more than satisfied for many years. Last year the BENEVITA health platform helped me a lot. I took myself in hand and lost 20 kilos, and I’ve been able to keep the weight off ever since. Now all I have to do is stay as healthy as I am now and live till I’m at least a hundred.»
Eliane Mäder
«The decision to remain with SWICA is based on decades of positive experience. I’m absolutely delighted with Benevita. I regularly take part in step competitions and I’m delighted if I come in the top eight. This membership has brought a positive dynamism into my life.»
Manuel Dawson
«I have been with Swica now for at least 15 years and I have never had any problems with them, on the contrary, they are always courteous, expeditious and provide excellent support. Moreover, they take "preventive care" seriously. Also, their Telmed / santé24 are a reliable and convenient way to get fast expert medical assessments - this is the way of the future. I can highly recommend this insurance company!»
Bernd Böhme
«The website is clear, straightforward and informative. I particularly like the BENEVITA app, which addresses interesting topics on a daily basis and really inspires me. All in all, I am a SWICA fan and try to persuade as many people as possible that, if they want to have the best possible partner for comprehensive health care at their side, they should do as I do and choose SWICA!»
Orlando De-Stefani
«I’ve been insured with SWICA for decades and I’m delighted. Praeventa is brilliant because I buy orthopaedic shoes for my damaged feet and have been able to do preventive physiotherapy. SWICA is so good that I’ve been rejecting the overtures of other insurers for years.»
Barbara Uebersax
«Thanks to SWICA and My Coach I’ve been able to change my eating habits and get closer to my ideal weight. Nowadays I feel much better and my quality of life has improved.»
Aike Festini
«I do a CrossFit workout three or four times a week, enjoy swimming and love relaxing at spas. With my active lifestyle, SWICA is the ideal choice for me because it has something to offer in all these areas. I also like the straightforward digital information exchange.»
Peter Saurer
«I’ve been with SWICA for many years. I’m very satisfied. SWICA has always supported me, also with my illness.»
Beatrice Grolimund
«I’ve been with SWICA since 1955; before that I was with ZOKU. I’ve never regretted making the change. SWICA’s benefits are comprehensive and effective. So, if you get sick, this gives you a good feeling, which helps you get back on your feet more quickly.»
Daniela Weiss
«I’ve been insured with SWICA since childhood and have always received excellent advice. Care Management helps me with my back problem and my communications with the disability insurance authorities (IV). This really takes the pressure off me. I’m very happy and would recommend SWICA to anyone.»

Die zufriedensten Kunden sind bei SWICA. Die hohe Zufriedenheit hat Tradition: Ob Comparis, K-Tipp oder AmPuls – in den unabhängigen Krankenkassenvergleichen belegt SWICA seit 10 Jahren Spitzenpositionen.

Les clients les plus satisfaits sont chez SWICA. Une satisfaction élevée qui ne se dément pas: depuis dix ans, SWICA occupe les meilleures places des comparatifs indépendants de caisses-maladie Comparis, Bon à Savoir et amPuls.

I clienti più soddisfatti sono assicurati presso SWICA. Che si tratti dei sondaggi di Comparis, K-Tipp o amPuls, il risultato non cambia: SWICA ottiene da 10 anni valutazioni eccellenti nei confronti indipendenti tra le casse malati.

The happiest customers are SWICA customers. High levels of satisfaction have become a tradition: Whether Comparis, K-Tipp or amPuls, SWICA has come in first in independent health insurance surveys for 10 years.