The health insurance with free medical assistance around the clock
When it comes to health-related questions, it's important to have someone competent to speak to. That's why the doctors and medical staff at santé24, SWICA's telemedicine service, are there for you 24 hours a day. They will answer your questions about illness, prevention, accident and maternity 365 days of the year. Advice is free of charge to SWICA customers. SWICA insurance offers even more advantages: benefit from a BENEVITA premium discount, generous contributions to your preventive healthcare and much more besides.
SWICA – Because health is everything
Find out more about santé24Calculate your premiumsAsk for adviceThe santé24 telemedicine service is open 24 hours a day
Whether it's at the weekend or in the middle of the night, whether you're at home or on holiday, the doctors and medical staff at santé24 are there for you by telephone 24 hours a day.
The comprehensive offering from santé24:
- Telemedical advice in the event of illness or accident
- Telemedical assistance with the TytoHome telemedicine device
- Second medical opinion
- Advice on health and maternity issues
- Psychological/psychiatric counselling service
- Nutritional advice
- Advice on exercise, fitness and fall prevention
All telemedical consultations and advice from santé24 are free of charge to SWICA customers.

Immediate professional diagnosis thanks to the innovative TytoHome telemedicine device
With the TytoHome telemedicine device, you can carry out a range of medical examinations on yourself and your family anytime and anywhere. You simply send the relevant data (e.g. sound/image recordings and measurement data) via the app to santé24's doctors for discussion. They will provide you with a professional diagnosis and recommendation for treatment immediately – conveniently at your home instead of at the doctor's office and at any time, day or night. This not only helps you to understand the problem quickly but also saves you money, because the telemedical consultation with santé24 is free of charge to SWICA customers.

BENECURA – the app with the SymptomCheck feature developed by doctors
The BENECURA app offers a wide range of services and advantages in relation to your health. With SymptomCheck, you receive a recommendation for further action immediately if you feel unwell. The app includes a health dossier for the secure management of your health data and the PreventionCheck function, which informs you about preventive check-ups that would be relevant for you. The BENECURA app can be accessed free of charge by all SWICA customers.
Calculate premiums quickly and easily online
Whether it involves basic or supplementary insurance, you can put together your individual package and calculate your personal discount of up to 15% (learn more) in the BENEVITA bonus programme on selected supplementary insurance plans.
Would you like to learn more about the SWICA advantages?
For over 10 years now, SWICA customers have been among the happiest in Switzerland. This is confirmed by the many high ratings it has received in independent health insurer comparisons. Comparis, K-Tipp, bonus.ch and amPuls once again awarded SWICA first place for customer satisfaction compared to other major Swiss health insurers in 2022.
Not only santé24, but also the staff of SWICA’s customer service is there for you 24/7 and looks forward to hearing from you. Find out more about the exclusive advantages with SWICA or book a personal consultation for advice.
Switching to SWICA is very easy. Our customer service does everything for you, including taking care of cancelling your current insurance.
Call toll-free at 0800 80 90 81
BECAUSE HEALTH IS EVERYTHING
Discover all the advantages, services and offers for your health.
BENEVITA health coach and bonus programme
Health promotion: Exercise, nutrition and wellbeing
santé24 telemedicine service – health advice around the clock