More than an insurance – because health is everything
SWICA is a holistic healthcare organisation. Whether it comes to promoting health, managing an illness, or discovering new ways of living well – also when having to cope with health restrictions: SWICA is always at your side. Our range of support services in the fields of prevention and health promotion, as well as the medical advice we offer for those facing health restrictions, will seamlessly ensure that you always get the care you need.
SWICA is there for you 24/7SWICA's customer service line is available whenever you need it – even outside office hours and at the weekend.
The santé24 telemedicine service is also there for you – every day, around the clock – with doctors and medical specialists who will clarify your symptoms and answer your questions about health. After all, feeling unwell, having pain, or falling ill do not keep to opening hours. Advice is free of charge to SWICA customers.
- Health promotion
For the health conscious: Contributions of up to CHF 800 (find out more) for healthy behaviour
- Check-ups / prevention
For those with foresight: Examinations and vaccinations
- BENEVITA app
For you: Bonus programme and health coach from SWICA
- santé24 telemedicine service
For those seeking advice: Health advice around the clock
- BENECURA app
For the digitally minded: The medical app with personal health dossier
How SWICA supports you when you’re ill
SWICA is at your side with a large and varied range of offers to give you the support you need to get well.
- santé24 telemedicine service
In case of illness: Free medical advice around the clock
- BENECURA app
For app users: Learn more about your symptoms yourself and get a recommendation right away
- Medical network
In every case: Trust in the best doctors and hospitals
- Therapist platform
For those who think holistically: Find and book complementary medicine therapists online
- Second opinion
For those with doubts: Ask other experts for their opinion
- Care management
For those in serious situations: Comprehensive and personal advice during the recovery
- Home Nanny service
For families: Because children count more than anything.
- Home Attendant service
For at home: Knowing that your pets and plants are in the best of hands
- Psychological counselling
For those who need strong support: Psychological counselling from the santé24 telemedicine service
Live well with a disability
SWICA is always at your side
SWICA supports and accompanies you in person and with foresight if you face permanent health-related restrictions. Place your trust in the following support options:
- Disease management
Customised to your needs and life situation so that you as a chronically ill person will always get the right kind of care.
- Support programme
Whether it's about preventing falls, dealing with sleep problems or living with diabetes, your life will be safer and easier if you get the right support.
- Prevention courses
For a high quality of life: A comprehensive list of courses
How your preventive healthcare contribution breaks down
SWICA covers 50% of the costs from your COMPLETA PRAEVENTA supplementary plan, up to 500 francs per calendar year. Furthermore, your OPTIMA supplementary plan covers 90% of the costs exceeding this amount, up to 300 francs per calendar year. This can result in prevention contributions of up to 800 francs per year.
Would you like to learn more about the SWICA advantages?
For over 10 years now, SWICA customers have been among the happiest in Switzerland. This is confirmed by the many high ratings it has received in independent health insurer comparisons. Comparis, K-Tipp, bonus.ch and amPuls once again awarded SWICA first place for customer satisfaction compared to other major Swiss health insurers in 2022.
Put SWICA to the test yourself and get a personal consultation – it's well worth your while. SWICA Customer Service staff look forward to hearing from you and will be happy to help you switch your insurance provider: By phone on the toll-free number 0800 80 90 83 or by means of the contact form below.
What our customers have to say.
With SWICA I've always received really competent advice – whether it was just a brief phone message, or if a doctor was also consulted – no fuss, no quibbles. But what really touches me is that, whether I'm phoning or asking in person at an agency counter, with SWICA you are taken seriously as a INDIVIDUAL.
I wish that all INDIVIDUALS could enjoy the valuable services that SWICA provides.»
But that's not all... SWICA was also there for us during an extremely difficult period. Our son became very ill when he was just 16 months old. My husband and I were given a parents’ room at the children’s hospital, even though I was no longer breastfeeding. The situation was looked into and a decision was taken to cover these costs. Really thoughtful and family-friendly. Ever since then we wouldn’t consider any other health insurer! You are the best! Our son has made a full recovery 😉.»
And during my illness I was able to support my son while he had his first operation. This, too, was not a problem, which made all of us very happy.»
Die zufriedensten Kunden sind bei SWICA. Die hohe Zufriedenheit hat Tradition: Ob Comparis, K-Tipp oder AmPuls – in den unabhängigen Krankenkassenvergleichen belegt SWICA seit 10 Jahren Spitzenpositionen.
Les clients les plus satisfaits sont chez SWICA. Une satisfaction élevée qui ne se dément pas: depuis dix ans, SWICA occupe les meilleures places des comparatifs indépendants de caisses-maladie Comparis, Bon à Savoir et amPuls.
I clienti più soddisfatti sono assicurati presso SWICA. Che si tratti dei sondaggi di Comparis, K-Tipp o amPuls, il risultato non cambia: SWICA ottiene da 10 anni valutazioni eccellenti nei confronti indipendenti tra le casse malati.
BECAUSE HEALTH IS EVERYTHING
Discover all the advantages, services and offers for your health.