Medical support 24 hours a day
When it comes to health-related questions, it's important to have someone competent to speak to. That's why the doctors and medical staff at santé24, SWICA's telemedicine service, are there for you 24 hours a day. They will answer your questions about illness, prevention, accident and maternity on 365 days of the year. Advice is free of charge to SWICA customers.
The santé24 telemedicine service is open 24 hours a day.
Whether it's at the weekend or in the middle of the night, whether you're at home or on holiday, the doctors and medical staff at santé24 are there for you by telephone 24 hours a day.
The comprehensive offering from santé24:
- Telemedical advice in the event of illness or accident
- Telemedical assistance with the TytoHome telemedicine device
- Second medical opinion
- Advice on health and maternity issues
- Psychological/psychiatric counselling service
- Nutritional advice
- Advice on exercise, fitness and fall prevention
All telemedical consultations and advice from santé24 are free of charge to SWICA customers.
Immediate professional diagnosis thanks to the innovative TytoHome telemedicine device
With the TytoHome telemedicine device, you can carry out a range of medical examinations on yourself and your family anytime and anywhere. You simply send the relevant data (e.g. sound/image recordings and measurement data) via the app to santé24's doctors for discussion. They will provide you with a professional diagnosis and recommendation for treatment immediately – conveniently at your home instead of at the doctor's office and at any time, day or night. This not only helps you to understand the problem quickly but also saves you money, because the telemedical consultation with santé24 is free of charge to SWICA customers.
Welcome gift for families:
Now it makes even more sense for families to choose SWICA. Families who are newly insured with SWICA as of 1 January 2022 will receive a TytoHome telemedicine device worth 249 francs as a welcome gift.*
BENECURA – the app with the SymptomCheck feature developed by doctors
The BENECURA app offers a wide range of services and advantages in relation to your health. With SymptomCheck, you receive a recommendation for further action immediately if you feel unwell. The app includes a health dossier for the secure management of your health data and the PreventionCheck function, which informs you about preventive check-ups that would be relevant for you. The BENECURA app can be accessed free of charge by all SWICA customers.
Would you like to learn more about the SWICA advantages?
SWICA customers have been the most satisfied in Switzerland for many years, as has been confirmed in many first-place rankings in health insurance surveys. In 2021, once again, Comparis and amPuls awarded SWICA first place for customer satisfaction.
Not only santé24, but also the staff of SWICA’s customer service is there for you 24/7 and looks forward to hearing from you: By phone on the toll-free number 0800 80 90 83 or by means of the contact form below.
What our customers have to say.
I can't thank SWICA enough for what they did. If you suffer from a chronic illness, you can count yourself lucky to have an efficient and understanding health insurer. Thank you very much.»
BECAUSE HEALTH IS EVERYTHING
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