Why can you call us even in the middle of the night?

Health issues don't always crop up during office hours. That’s why SWICA customers can call on the doctors and medical specialists at santé24 24 hours a day to answer questions relating to prevention, illness, accident and maternity. Advice is free of charge to SWICA customers.

Benefit now

santé24, your Swiss telemedicine service – 24/7

Often expert advice is all you need to deal with a health issue properly. The doctors and health advisors at santé24 will discuss your health problem with you to decide how urgent it is and work out the next steps in your treatment. Then they’ll recommend the appropriate provider or service for you to contact. That could be a pharmacy, a general practitioner or specialist, the nearest emergency practice or hospital A&E department, or even the 144 emergency number. Depending on the telemedical options the doctors at santé24 may make an initial diagnosis and prescribe medication or therapy (for example physiotherapy or nutritional advice). In the case of complex treatment you’re entitled to support from SWICA Care Management. santé24 will be glad to put you in touch.

Switzerland's happiest customers

In the 2019 health insurance survey conducted by Comparis and K-Tipp, SWICA again takes first place and receives top ratings for outstanding service. Discover the exclusive benefits of SWICA or simply try us out. Why not ask for a personal consultation. It’s worth it.

We look forward to hearing from you.
Call 0800 80 90 81 for free or send the contact form:

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What our customers have to say.

Bettina Spanudakis
«As the mother of a 3-year-old I’ve already contacted sante24 several times about ‘childhood illnesses’. I don’t like running to the doctor about every little thing. The initial telephone assessment and expert advice have generally been so good that I haven’t needed to bother our paediatrician.»
Kristina Crnogaj
«We were on holiday in Dubai. I began to feel ill during the very first night. I had heart problems, so we had to go to the hospital. sante24 was a great help to us during this time, because we didn’t understand everything in English. Thanks to sante24 I felt safe and cared for abroad.»
Nick Schoberth
«I’m never really ill, but during my summer holidays the SWICA helpline provided me with rapid straightforward help, even though I was abroad at the time and in a different time zone.»