Healthy eating is a subject that never goes out of fashion, and one that raises many questions. There's no shortage of information, trends and diets out there, but it's often hard to find concrete answers relevant to your own health situation. This is where the nutrition advice helpline of online practice santé24 comes in.
The same also applies to questions about food intolerances or general nutrition-related topics. Everyone knows the saying "an apple a day keeps the doctor away". And it's true that apples contain lots of vitamins and minerals that are good for our health. But it's not that simple. With all the tips and advice on new dietary trends, it's easy to become overwhelmed.
The nutrition advice service of online practice santé24 helps you make sense of it all. It provides sound advice backed up by medical science and takes a personalised, solution-driven approach. Questions are answered during the consultation, and then depending on need and the desired outcome, people seeking advice may be offered longer-term support.
Professional support for all dietary concerns
If you're unsure what everyday healthy eating looks like, how to make sure a vegetarian or vegan diet is well balanced or what's important if you're in training, you can get expert, personalised advice at santé24. The team can also help with special concerns such as food intolerances, illnesses, post-surgery nutrition and complaints such as constipation, diarrhoea, flatulence, reflux or elevated cholesterol levels. Telephone advice is free of charge to SWICA customers.
Individual solutions, not one-size-fits-all dietary tips
Everyone's situation is different – and requests for dietary advice are equally diverse. "Callers want to know how to eat healthily, what to be aware of if you're vegetarian or vegan and what's important if you do a lot of exercise. Healthy eating for the whole family often comes up, too," says Ellen Weber, nutritionist at santé24 who holds a BSc from Bern University of Applied Sciences. Other frequently raised topics include obesity, weight gain associated with working from home or menopause, and how to deal with low weight or malnutrition.
Advantages of the santé24 nutrition advice service
Whether you have general questions about healthy eating, individual challenges or special complaints, santé24's nutrition advice helpline provides guidance, expert advice and personalised support to help you lead a healthy lifestyle.
Individual advice based on medical science
Support for all nutrition-related questions and problems
Help with special diets (vegetarian, vegan, sports-related)
Free consultation for SWICA customers
Holistic approach for lasting results
Comprehensive advice for lasting success
santé24's nutrition advice is founded on evidence-based guidelines from conventional medicine and takes account of individual needs. Every consultation is tailored to the customer's personal situation: "An individual case can often involve a mixture of different complaints," explains Ellen Weber. That means questions are usually complex, which is why it's important to go into the specific needs and the different personal circumstances of every individual caller.
"The aim is to work together to develop practical solutions and implement them step by step," she emphasises. While some issues can be resolved in one phone call, callers with more complex problems such as overweight, obesity or chronic conditions benefit from long-term support.
