<h2>Clinica Private or Semi-Private</h2><p>For customers with Clinica Private, Semi-Private and Semi-Private List hospitalisation insurance, the same hospitals are recognised as for the Hospita hospitalisation insurance shown:</p><ul><li data-list-item-id="eb3e4ab95e26ddddc88619a00163a04c0">Clinica Private = Hospita Private</li><li data-list-item-id="e67c06a4473206ca7c3cc9a011a4dee8b">Clinica Semi-Private and Semi-Private List = Hospita Semi-Private</li></ul>

Find out how to get the best cover and care with hospitalisation insurance from SWICA.

Hospitalisation insurance, for more peace of mind if the worst happens

Medical advice from the santé24 24/7 online practice

Do you have a health-related question? Our doctors and medical professionals at santé24 are on hand around the clock for SWICA customers. In addition to telephone health advice, patients whose conditions are appropriate for telemedicine can receive medical services such as diagnostics, treatment and even e-prescriptions for prescription medications.

santé24: your Swiss online practice

Would you like to better understand a diagnosis, a recommended treatment or a planned procedure? The medical specialists at the santé24 online practice will help you to assess your situation and clarify any questions.

Medical advice if you're unsure about a procedure

<h2>Clinica General</h2><p>For Clinica General hospitalisation insurance customers, all hospitals on the cantonal hospital list of the canton in which they are located are recognised. The following list or the respective cantonal hospital planning are definitive.</p>

Medical advice around the clock: our doctors and medical professionals are available 24/7 to answer your health-related questions. Give us a call or contact us via the form.

For your health: santé24

I never claimed benefits from my health insurer in the 37 years that I had my policy. But when I became seriously ill, I found SWICA to be fully reliable. Its staff was always professional and friendly, and I could always count on the benefits they promised.

I've been with SWICA for 50 years. I really recommend this insurance company because of how understanding it is, the fast payments and everything it does to help remedy the different illnesses we might come across in life.

I really love the invoice app. It’s so easy to use. And so quick.

I suffered a stroke. Not long after, it was suggested to me that I have a kind of case manager to support my recovery, help me with any difficulties and with paperwork, and propose various forms of assistance.
The person assigned to me was a great help, not only during the episode itself but also for a long time afterwards.
I was pleased to be able to take advantage of this invaluable free service, which supported and assisted me hugely through my physical and emotional difficulties.

A health insurer shows its real qualities when you become ill. When I had surgery on my back seven years ago SWICA was always there for me. I benefited from preferential treatment in the hospital and straightforward processes. I can warmly recommend SWICA to anyone.

I had an unpleasant experience abroad when my insulin pump suddenly packed in. The foreign bureaucracy meant that it was far from easy to get hold of two different kinds of insulin and pens. So I eventually ended up in the emergency ward of a large hospital, where I quickly realised just how spoiled we Swiss are. The silver lining appeared after I came back home and sent the bills to SWICA. There were simply no questions or quibbles. The costs were reimbursed to my account after just ten days!

I can't thank SWICA enough for what they did. If you suffer from a chronic illness, you can count yourself lucky to have an efficient and understanding health insurer. Thank you very much.

The customer support is just great. Always very professional and on the same time very friendly. Any medical consultations I get over phone give me the impression that the people, nurses and doctors involved know well their topic and provide support with a nice human touch. Moreover any time I have some administrative question or request the reply or resolution is prompt, which is rare. SWICA, thanks again for the great customer support, keep on!

I had three cancer diagnoses. Thanks to SWICA’s generosity, I was able to have all the necessary operations and treatments very quickly. That’s 11 years ago now, and today I’m in excellent health.
Many thanks to SWICA and best wishes

I’m currently at a rehab centre getting some really excellent treatment. I’m also aware that all this costs a lot of money. SWICA has made this possible for me, and I’m therefore convinced that they take me seriously and know that this is what I need. And, yes, my rehabilitation has been a great success!!! I never thought that this would be possible, but SWICA has provided me with the best option. I’ve regained confidence in my health and am fully committed to maintaining it with all I've got, and I hope to even improve it with some luck and willpower.

And during my illness I was able to support my son while he had his first operation. This, too, was not a problem, which made all of us very happy.

In the past few weeks I had to have surgery twice. Settling the claims has gone smoothly. Today I even got a phone call from someone at SWICA asking how I'm doing, and whether I'm satisfied with how everything went. To me this is a health insurance company really going above and beyond! I'm a big fan. Thank you for this excellent service.

As the mother of a 3-year-old I’ve already contacted sante24 several times about ‘childhood illnesses’. I don’t like running to the doctor about every little thing. The initial telephone assessment and expert advice have generally been so good that I haven’t needed to bother our paediatrician.

It was at Christmas. We were abroad and had forgotten to take our little daughter’s medication with us. Thanks to sante24 we were able to pick up the medication at the nearest pharmacy. You can always rely on SWICA and sante24!

When things got really difficult, SWICA was there for us. When my son was only one day old, he was transferred to the university hospital because it looked like he needed to have abdominal surgery. Because I have private insurance with SWICA, I was able to stay overnight in the hospital and breastfeed my son, which was certainly very important in the first days of his life.

We are satisfied with SWICA’s services in every respect and have found their Client Services always to be friendly and helpful. The coach who's there when someone has an operation, for example, ensures that things stay calm, and we can get help quickly and easily if needed.

I really value the great assistance and support. After a skiing accident in Austria I didn't know what kind of accident insurance cover I had. A call to SWICA later on in the evening provided the information I needed and meant that I was extremely well looked after.

I’m a happy customer because SWICA makes generous contributions towards my gym and tennis club memberships. Also, when I submit doctors’ bills they are processed rapidly, and the money I’m owed is transferred to me quickly.

My family and I trust in SWICA. I was a professional ice hockey player for 14 years and accidents were the order of the day. Our medical team always looked after us extremely well. After my sports career ended, I decided that I wanted the same care and security for my family and myself. With SWICA I’ve found the ideal partner for my family.

What our customers have to say

<p><strong>Note on the cover note and cost cover</strong></p><p>The information published on these pages is for information purposes only and does not guarantee that treatment will be covered. Any assumption of costs depends on the insurance contract as well as the applicable General Insurance Conditions and Supplementary Conditions.</p><p>To find out whether costs are covered, please contact SWICA’s Customer Services by telephone – the team is available 24 hours a day.</p><p>Phone 7x24: <a href="tel:+41588009933">+41&nbsp;58&nbsp;800&nbsp;99&nbsp;33</a></p>

Useful information and downloads

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Healthcare professionals and directories

 Clinica hospital list

Clinica (Provita) hospitalisation insurance customers can find suitable hospitals and clinics in Switzerland here.

Official website of SWICA for health insurance, supplementary insurance, services, health information, and customer support.

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santé24 online practice

SWICA IQ

Because health is everything. We're here for you.

Thanks to exclusive partnerships with first-class hospitals and clinics, SWICA can offer its customers a comprehensive health network. SWICA's hospital directory indicates where you can be treated under your private or semi-private hospitalisation insurance.

Clinica (Provita) hospital list

Clinica Private or Semi-Private

Clinica General