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More than an insurance – because health is everything

SWICA is a holistic healthcare organisation. Whether it comes to promoting health, managing an illness, or discovering new ways of living well – also when having to cope with health restrictions: SWICA is always at your side. Our range of support services in the fields of prevention and health promotion, as well as the medical advice we offer for those facing health restrictions, will seamlessly ensure that you always get the care you need.

Learn more about our integrated services


SWICA is there for you 24/7

SWICA's customer service line is available whenever you need it – even outside office hours and at the weekend.

The santé24 telemedicine service is also there for you – every day, around the clock – with doctors and medical specialists who will clarify your symptoms and answer your questions about health. After all, feeling unwell, having pain, or falling ill do not keep to opening hours. Advice is free of charge to SWICA customers.

Be healthy

With SWICA, you can promote health and actively prevent illness

SWICA is your partner in health issues that is always there for you when it comes to prevention, advice and support for leading a healthy life. You can now benefit from the following offers, for example:

  • Health promotion
    For the health conscious: Contributions of up to CHF 1'300 (find out more) for healthy behaviour
  • Check-ups / prevention
    For those with foresight: Examinations and vaccinations
  • BENEVITA app
    For you: Bonus programme and health coach from SWICA
  • santé24 telemedicine service
    For those seeking advice: Health advice around the clock
  • BENECURA app
    For the digitally minded: The medical app with personal health dossier

Get healthy

How SWICA supports you when you’re ill

SWICA is at your side with a large and varied range of offers to give you the support you need to get well.

  • santé24 telemedicine service
    In case of illness: Free medical advice around the clock
  • BENECURA app
    For app users: Learn more about your symptoms yourself and get a recommendation right away
  • Medical network
    In every case: Trust in the best doctors and hospitals
  • Therapist platform
    For those who think holistically: Find and book complementary medicine therapists online
  • Second opinion
    For those with doubts: Ask other experts for their opinion
  • Care management
    For those in serious situations: Comprehensive and personal advice during the recovery
  • Home Nanny service
    For families: Because children count more than anything.
  • Home Attendant service
    For at home: Knowing that your pets and plants are in the best of hands
  • Psychological counselling
    For those who need strong support: Psychological counselling from the santé24 telemedicine service

Live well with a disability

SWICA is always at your side

SWICA supports and accompanies you in person and with foresight if you face permanent health-related restrictions. Place your trust in the following support options:

  • Disease management
    Customised to your needs and life situation so that you as a chronically ill person will always get the right kind of care.
  • Support programme
    Whether it's about preventing falls, dealing with sleep problems or living with diabetes, your life will be safer and easier if you get the right support.
  • Prevention courses
    For a high quality of life: A comprehensive list of courses
How your preventive healthcare contribution breaks down

SWICA covers 90% of the costs under COMPLETA FORTE supplementary insurance, up to 500 francs per calendar year (up to 300 francs per type of activity). COMPLETA PRAEVENTA covers an additional 50% of the costs up to 500 francs per year (up to 300 francs per type of activity). OPTIMA supplementary insurance covers 90% of the cost exceeding this amount, up to a maximum of 300 francs per calendar year. This means your preventive healthcare contribution can be as much as 1’300 francs per year.

COMPETITION

Active prizes for experience-lovers to be won

Would you like to add more oomph and spice to your life, or do you yearn for calm and relaxation? Regular exercise combined with a balanced diet and having enough opportunities to relax are key to leading a healthy life. That's why SWICA is giving away 15 prizes for active and relaxing experiences: three short breaks, a stand-up paddleboard, a Garmin smart watch, spice sets and other active prizes worth a total of 5'700 francs are up for grabs.

Would you like to learn more about the SWICA advantages?

For over 10 years now, SWICA customers have been among the happiest in Switzerland. This is confirmed by the many high ratings it has received in independent health insurer comparisons. Comparis, bonus.ch and amPuls once again awarded SWICA first place for customer satisfaction in 2023.

Put SWICA to the test yourself and get a personal consultation – it's well worth your while. SWICA Customer Service staff look forward to hearing from you and will be happy to help you switch your insurance provider: By phone on the toll-free number 0800 80 90 81or by means of the contact form below.

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What our customers have to say.

Daniel Strub, Bell Schweiz AG
«We have worked closely together with SWICA for many years now. As a production company with a lot of physically demanding work, the health of our employees is our top priority. SWICA provides us with professional advice and assistance in all matters relating to occupational health management.»
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Daniela Wilhelm
«SWICA has been able to provide professional assistance to me and my family, regardless of the subject area. The adviser is so friendly that he’s almost become part of the family. SWICA offers a check-up which my husband decided to take advantage of. Although he doesn’t like doctors, he was really delighted with it.»
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Vivienne Audemars
«I’ve been a loyal and proud SWICA customer for several years now. Thanks to SWICA’s ideal supplementary insurance plan I had the opportunity following a snowboard accident to recover thanks to fitness centres, physiotherapy and massage centres. This has enabled me to get back to my passion – dancing.»
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Patricia Atz-Breslaw
«I've been more than satisfied for many years. Last year the BENEVITA health platform helped me a lot. I took myself in hand and lost 20 kilos, and I’ve been able to keep the weight off ever since. Now all I have to do is stay as healthy as I am now and live till I’m at least a hundred.»
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Bernd Böhme
«The website is clear, straightforward and informative. I particularly like the BENEVITA app, which addresses interesting topics on a daily basis and really inspires me. All in all, I am a SWICA fan and try to persuade as many people as possible that, if they want to have the best possible partner for comprehensive health care at their side, they should do as I do and choose SWICA!»
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Bettina Täuber
«In the past few weeks I had to have surgery twice. Settling the claims has gone smoothly. Today I even got a phone call from someone at SWICA asking how I'm doing, and whether I'm satisfied with how everything went. To me this is a health insurance company really going above and beyond! I'm a big fan. Thank you for this excellent service.»
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Christoph Walter
«I've been insured with SWICA practically since I was born. SWICA is there for you around the clock and is an absolutely reliable and competent advisor in all health matters.»
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Remo Walser
«Until a few years ago I didn’t do any exercise and was putting on weight. But that’s all in the past now. SWICA’s supplementary benefits encouraged me to become more active. Without SWICA I would be living an unhealthy life and be unhappy with my body. Thank you!»
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Manuel Dawson
«I have been with Swica now for at least 15 years and I have never had any problems with them, on the contrary, they are always courteous, expeditious and provide excellent support. Moreover, they take "preventive care" seriously. Also, their Telmed / santé24 are a reliable and convenient way to get fast expert medical assessments - this is the way of the future. I can highly recommend this insurance company!»
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Peter Saurer
«I’ve been with SWICA for many years. I’m very satisfied. SWICA has always supported me, also with my illness.»
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Mijin Cavallini
«As a mum and midwife I find that SWICA offers great maternity-related benefits and services. Already during pregnancy SWICA provided support with acupuncture, which helped me a lot. And after the birth they were always there for us, which meant I could enjoy the time with my baby.»
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Jürg Suhner
«Even though I'm retired now, I still look after people in need and come into conversation with them. You would hardly believe the stories I hear about health insurers. About incorrect information, or promises which then can't be kept. It is people seeking advice who often end up short-changed – people who don't have the confidence, or sometimes the ability, to stand up for themselves.
With SWICA I've always received really competent advice – whether it was just a brief phone message, or if a doctor was also consulted – no fuss, no quibbles. But what really touches me is that, whether I'm phoning or asking in person at an agency counter, with SWICA you are taken seriously as a INDIVIDUAL.

I wish that all INDIVIDUALS could enjoy the valuable services that SWICA provides.»
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Eliane Mäder
«The decision to remain with SWICA is based on decades of positive experience. I’m absolutely delighted with Benevita. I regularly take part in step competitions and I’m delighted if I come in the top eight. This membership has brought a positive dynamism into my life.»
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Simone Isler
«SWICA is the best health insurer in Switzerland by far. I tried CSS, Arcosana, Concordia and others, but then I switched back to SWICA. Thanks to SWICA, instead of having more than 12 days of migraines a month, with the injection I now only have one day and my quality of life is so much better! SWICA is very straightforward, fast and has fantastic customer service!»
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Karin Arigoni
«In the autumn of 2013 I was diagnosed with breast cancer. It came as a massive shock to me. SWICA reassured me straight away and explained that it is a health insurance company that really covers the disease. Today I’m doing very well and I’m very grateful to SWICA.»
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Jacqueline Bellon
«I've been with SWICA for 50 years. I really recommend this insurance company because of how understanding it is, the fast payments and everything it does to help remedy the different illnesses we might come across in life.»
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Beatrice Grolimund
«I’ve been with SWICA since 1955; before that I was with ZOKU. I’ve never regretted making the change. SWICA’s benefits are comprehensive and effective. So, if you get sick, this gives you a good feeling, which helps you get back on your feet more quickly.»
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Corinne Dittrich
«I’m currently at a rehab centre getting some really excellent treatment. I’m also aware that all this costs a lot of money. SWICA has made this possible for me, and I’m therefore convinced that they take me seriously and know that this is what I need. And, yes, my rehabilitation has been a great success!!! I never thought that this would be possible, but SWICA has provided me with the best option. I’ve regained confidence in my health and am fully committed to maintaining it with all I've got, and I hope to even improve it with some luck and willpower.

And during my illness I was able to support my son while he had his first operation. This, too, was not a problem, which made all of us very happy.»
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Orlando De-Stefani
«I’ve been insured with SWICA for decades and I’m delighted. Praeventa is brilliant because I buy orthopaedic shoes for my damaged feet and have been able to do preventive physiotherapy. SWICA is so good that I’ve been rejecting the overtures of other insurers for years.»
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Urs Dübendorfer
«The whole family has been impressed with the professional and expert advice we get from SWICA. SWICA are there to advise and support us. This is a health insurer you can rely on. You can really feel that they care about the health of their customers.»
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Read more testimonials

BECAUSE HEALTH IS EVERYTHING

Discover all the advantages, services and offers for your health.

All SWICA advantages

BENEVITA health coach and bonus programme

Health promotion: Exercise, nutrition and wellbeing

santé24 telemedicine service – health advice around the clock

More than an insurance: holistic care

Competition – win a holiday

SWICA website