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More than an insurance – because health is everything

SWICA is a holistic healthcare organisation. Whether it comes to promoting health, managing an illness, or discovering new ways of living well – also when having to cope with health restrictions: SWICA is always at your side. Our range of support services in the fields of prevention and health promotion, as well as the medical advice we offer for those facing health restrictions, will seamlessly ensure that you always get the care you need.

Learn more about our integrated services


SWICA is there for you 24/7

SWICA's customer service line is available whenever you need it – even outside office hours and at the weekend.

The santé24 telemedicine service is also there for you – every day, around the clock – with doctors and medical specialists who will clarify your symptoms and answer your questions about health. After all, feeling unwell, having pain, or falling ill do not keep to opening hours. Advice is free of charge to SWICA customers.

Be healthy

With SWICA, you can promote health and actively prevent illness

SWICA is your partner in health issues that is always there for you when it comes to prevention, advice and support for leading a healthy life. You can now benefit from the following offers, for example:

  • Health promotion
    For the health conscious: Contributions of up to CHF 800* for healthy behaviour
  • Check-ups / prevention
    For those with foresight: Examinations and vaccinations
  • BENEVITA app
    For you: Bonus programme and health coach from SWICA
  • santé24 telemedicine service
    For those seeking advice: Health advice around the clock
  • BENECURA app
    For the digitally minded: The medical app with personal health dossier

Get healthy

How SWICA supports you when you’re ill

SWICA is at your side with a large and varied range of offers to give you the support you need to get well.

  • santé24 telemedicine service
    In case of illness: Free medical advice around the clock
  • BENECURA app
    For app users: Learn more about your symptoms yourself and get a recommendation right away
  • Medical network
    In every case: Trust in the best doctors and hospitals
  • Therapist platform
    For those who think holistically: Find and book complementary medicine therapists online
  • Second opinion
    For those with doubts: Ask other experts for their opinion
  • Care management
    For those in serious situations: Comprehensive and personal advice during the recovery
  • Home Nanny service
    For families: Because children count more than anything.
  • Home Attendant service
    For at home: Knowing that your pets and plants are in the best of hands
  • Psychological counselling
    For those who need strong support: Psychological counselling from the santé24 telemedicine service

Live well with a disability

SWICA is always at your side

SWICA supports and accompanies you in person and with foresight if you face permanent health-related restrictions. Place your trust in the following support options:

  • Disease management
    Customised to your needs and life situation so that you as a chronically ill person will always get the right kind of care.
  • Support programme
    Whether it's about preventing falls, dealing with sleep problems or living with diabetes, your life will be safer and easier if you get the right support.
  • Prevention courses
    For a high quality of life: A comprehensive list of courses
*SWICA covers 50% of the costs from your COMPLETA PRAEVENTA supplementary plan, up to 500 francs per calendar year. Furthermore, your OPTIMA supplementary plan covers 90% of the costs exceeding this amount, up to 300 francs per calendar year. This can result in prevention contributions of up to 800 francs per year.

Would you like to learn more about the SWICA advantages?

For over 10 years now, SWICA customers have been among the happiest in Switzerland, as confirmed by numerous top rankings in health insurance comparisons. In 2021 Comparis and AmPuls once again awarded SWICA first place for customer satisfaction.

Put SWICA to the test yourself and get a personal consultation – it's well worth your while. SWICA Customer Service staff look forward to hearing from you and will be happy to help you switch your insurance provider: By phone on the toll-free number 0800 80 90 81 or by means of the contact form below.

Contact form

SWICA customer *
Please contact me by *

Calls are returned during business hours, at the earliest two hours after the form has been sent.

* Compulsory field

What our customers have to say.

Patricia Atz-Breslaw
«I've been more than satisfied for many years. Last year the BENEVITA health platform helped me a lot. I took myself in hand and lost 20 kilos, and I’ve been able to keep the weight off ever since. Now all I have to do is stay as healthy as I am now and live till I’m at least a hundred.»
Bernd Böhme
«The website is clear, straightforward and informative. I particularly like the BENEVITA app, which addresses interesting topics on a daily basis and really inspires me. All in all, I am a SWICA fan and try to persuade as many people as possible that, if they want to have the best possible partner for comprehensive health care at their side, they should do as I do and choose SWICA!»
Peter Saurer
«I’ve been with SWICA for many years. I’m very satisfied. SWICA has always supported me, also with my illness.»
Christoph Walter
«I've been insured with SWICA practically since I was born. SWICA is there for you around the clock and is an absolutely reliable and competent advisor in all health matters.»
Remo Walser
«Until a few years ago I didn’t do any exercise and was putting on weight. But that’s all in the past now. SWICA’s supplementary benefits encouraged me to become more active. Without SWICA I would be living an unhealthy life and be unhappy with my body. Thank you!»
Manuel Dawson
«I have been with Swica now for at least 15 years and I have never had any problems with them, on the contrary, they are always courteous, expeditious and provide excellent support. Moreover, they take "preventive care" seriously. Also, their Telmed / sante 24 are a reliable and convenient way to get fast expert medical assessments - this is the way of the future. I can highly recommend this insurance company!»
Aike Festini
«I do a CrossFit workout three or four times a week, enjoy swimming and love relaxing at spas. With my active lifestyle, SWICA is the ideal choice for me because it has something to offer in all these areas. I also like the straightforward digital information exchange.»
Loris Hausammann
«I do a lot of sport in my spare time, so it’s important to me to have an insurance partner which supports me financially on that front. The range of services provided by SWICA is transparent and easy to understand, which suits me very well. I also like SWICA’s friendly professional staff and the easy-to-use invoice app.»
Daniela Züger
«As a family, we’ve been insured with SWICA for years now and we're 100% satisfied! SWICA covers a large part of the cost of swimming lessons for our children. Our middle child goes to dances classes, and I was amazed to find that SWICA is the only health insurer which helps out with the cost. Fantastic!!!

But that's not all... SWICA was also there for us during an extremely difficult period. Our son became very ill when he was just 16 months old. My husband and I were given a parents’ room at the children’s hospital, even though I was no longer breastfeeding. The situation was looked into and a decision was taken to cover these costs. Really thoughtful and family-friendly. Ever since then we wouldn’t consider any other health insurer! You are the best! Our son has made a full recovery 😉.»
Mijin Cavallini
«As a mum and midwife I find that SWICA offers great maternity-related benefits and services. Already during pregnancy SWICA provided support with acupuncture, which helped me a lot. And after the birth they were always there for us, which meant I could enjoy the time with my baby.»
Karin Arigoni
«In the autumn of 2013 I was diagnosed with breast cancer. It came as a massive shock to me. SWICA reassured me straight away and explained that it is a health insurance company that really covers the disease. Today I’m doing very well and I’m very grateful to SWICA.»
Orlando De-Stefani
«I’ve been insured with SWICA for decades and I’m delighted. Praeventa is brilliant because I buy orthopaedic shoes for my damaged feet and have been able to do preventive physiotherapy. SWICA is so good that I’ve been rejecting the overtures of other insurers for years.»
Jürg Suhner
«Even though I'm retired now, I still look after people in need and come into conversation with them. You would hardly believe the stories I hear about health insurers. About incorrect information, or promises which then can't be kept. It is people seeking advice who often end up short-changed – people who don't have the confidence, or sometimes the ability, to stand up for themselves.
With SWICA I've always received really competent advice – whether it was just a brief phone message, or if a doctor was also consulted – no fuss, no quibbles. But what really touches me is that, whether I'm phoning or asking in person at an agency counter, with SWICA you are taken seriously as a INDIVIDUAL.

I wish that all INDIVIDUALS could enjoy the valuable services that SWICA provides.»
Jennifer Hoeffleur
«SWICA supports me in my efforts to live a healthy lifestyle. When I was trying out Bodypump with a friend, she told me that SWICA made generous contributions to her fitness club membership. So I also switched to SWICA, and am very happy I did. SWICA also provides support in the form of the BENEVITA bonus programme.»
Eliane Mäder
«The decision to remain with SWICA is based on decades of positive experience. I’m absolutely delighted with Benevita. I regularly take part in step competitions and I’m delighted if I come in the top eight. This membership has brought a positive dynamism into my life.»
Monika Bini
«I’m a happy customer because SWICA makes generous contributions towards my gym and tennis club memberships. Also, when I submit doctors’ bills they are processed rapidly, and the money I’m owed is transferred to me quickly.»
Urs Dübendorfer
«The whole family has been impressed with the professional and expert advice we get from SWICA. SWICA are there to advise and support us. This is a health insurer you can rely on. You can really feel that they care about the health of their customers.»
Barbara Uebersax
«Thanks to SWICA and My Coach I’ve been able to change my eating habits and get closer to my ideal weight. Nowadays I feel much better and my quality of life has improved.»
Beatrice Grolimund
«I’ve been with SWICA since 1955; before that I was with ZOKU. I’ve never regretted making the change. SWICA’s benefits are comprehensive and effective. So, if you get sick, this gives you a good feeling, which helps you get back on your feet more quickly.»
Mattia Baldi
«My family and I trust in SWICA. I was a professional ice hockey player for 14 years and accidents were the order of the day. Our medical team always looked after us extremely well. After my sports career ended, I decided that I wanted the same care and security for my family and myself. With SWICA I’ve found the ideal partner for my family.»