First class and international. BestMed from SWICA
The BestMed insurance card is the insurance card for SWICA clients requiring the highest standards of healthcare.
FAQ
Your insurance card allows you to benefit from valuable services:
- SWICA BestMed – preferential access to the best medical care
- Customer service 24/7 worldwide
- santé24 – your online practice
- Support for medical emergencies abroad
- Cashless purchase of medications at Swiss pharmacies
- Use of active4life special offers
You can view your digital insurance card in the mySWICA app in order to show it to your doctor. All you have to do is click on the green card icon in the top right corner immediately after logging in.
Please contact our Customer Service 24/7, or your personal customer services team, if you have any questions about your insurance or insurance card. santé24 will advise you on matters relating to your health.
As required by the Federal Office of Public Health (FOPH), the microchip contains the same administrative data that is printed on the insurance card. Depending on the scope of your cover, you may be able to procure medications from pharmacies without having to pay for them directly.
No. The old card was only valid for a fixed period, or you needed a new card due to a change in your insurance cover. Please destroy the old card.
Please get in touch with SWICA Customer Services. You can find the address for your designated Customer Services team on insurance documents such as your policy, premium invoices or benefit statements. Or you can order a new card online.
Customers with private worldwide hospitalisation insurance have access to the best medicine worldwide. We make note of this added value with a specially designed insurance card when basic insurance has been taken out with SWICA.
Cashless transactions for medication
By presenting your SWICA insurance card, you can pick up prescription medications in Swiss pharmacies without cash. Billing is settled directly between the pharmacy and SWICA. SWICA will then invoice you for any co-payment.
BestMed partners
SWICA maintains a BestMed partnership with leading hospitals in Switzerland. For more information about current BestMed partners, call the SWICA BestMed number on +41 58 800 99 30 or visit us at www.swica.ch/bestmed.
Medical emergencies abroad
SWICA is there for you if you experience an emergency abroad. We issue cover notes for hospital treatment around the clock, and will organise rapid, secure transport back to Switzerland. You will be treated by the best doctors, and enjoy comprehensive financial cover.
The back of the card also features the European Health Insurance Card. This enables doctors and hospitals etc. in the EU/EFTA to settle the treatment costs for medical emergencies directly with SWICA. As a result, you do not need to make any direct payments (except for any co-payments).
International telephone number
+41 44 404 86 90
Terms of use for your insurance card
Order an insurance card
Note: Your replacement card will be sent to you in three to four weeks. If you are planning a trip to an EU/EFTA country and cannot wait until the replacement card arrives, we recommend that you order the substitute certificate. We shall send you this immediately.
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