If you have any questions about your insurance, our live video support is there for you. You can reach us in the Premium calculator via the button "Instant support".
Even more advantages for you: As your health partner, SWICA offers you even more useful, free additional services. Find out more
Our customer service staff are on hand to assist you in more than 56 locations across Switzerland. The customer service hotline is available at all times, even outside office hours and at weekends.
24/7 customer service +41 58 800 99 33
24 hours a day, 365 days a year: The doctors and medical experts at the santé24 online practice are on hand to assist you with all matters relating to prevention, illness, accidents and maternity. After all, discomfort, pain and illness don't keep to business hours. Advice is free of charge for SWICA customers. Phone: +41 44 404 86 86
SWICA offers you various ways to cut your premiums:
Thanks to its superior offering, SWICA ensures prompt, preferential access to high-quality treatment, and works with an extensive network of specialists to provide the best possible recovery outcomes for its customers. With santé24, SWICA customers can also reap the benefits of free telemedicine services.
SWICA believes that conventional and complementary medicine can be combined to good effect. Anything that benefits your health is positive. That's why SWICA supports complementary therapies and places them on an equal footing with conventional medicine.
Complementary therapy methods include, for example, acupuncture, aromatherapy, the Feldenkrais method, Fango mud therapy, cupping, Rolfing, Bach flower remedies, Ayurvedic therapies, biodynamics, Spagyrics, Kneipp therapy, shiatsu, qigong and many more.
SWICA supports over 100 health promotion and preventive healthcare offers and courses. SWICA rewards you for leading a healthy lifestyle with attractive contributions of up to 1300 francs SWICA covers 90% of the costs under Completa Forte supplementary insurance, up to 500 francs per calendar year (up to 300 francs per type of activity). Praevita covers an additional 50% of the costs up to 500 francs per year (up to 300 francs per type of activity). Optima supplementary insurance covers 90% of the cost exceeding this amount, up to a maximum of 300 francs per calendar year. This means your preventive healthcare contribution can be as much as 1’300 francs per year. per year towards activities in the areas of exercise, nutrition, relaxation and wellbeing (e.g. gym membership, sports clubs, dance lessons, nutritional advice, mindfulness training, pools and saunas).
As your health partner, SWICA is committed to providing you with rapid, professional and above all personalised support in difficult moments. Its services range from support from experienced care managers to reliable childcare in the event of illness or accident.
SWICA's rate based on your age at enrolment factors the time you have been insured into the premium calculation, rewarding you for your loyalty. This means that you can keep your outgoings to a minimum, even in old age, and still enjoy the best possible insurance cover.
We help you lead a healthy lifestyle, and reward you for doing so. Collect points with the Benevita app, learn about health-related topics and benefit from attractive offers, plus up to 15% discount on Completa Top, Completa Forte and Hospita supplementary insurance (details of the discounts).