Why it's worth switching to the No. 1?

SWICA is committed to your health in a holistic way, supporting you with comprehensive insurance solutions as well as valuable health benefits and services. You can rely on SWICA – and our customers agree. In 2025, SWICA was once again ranked No. 1 for customer satisfaction among Swiss health insurers in independent comparisons by Comparis, moneyland.ch, bonus.ch and AmPuls.

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      Whether you're looking for basic or supplementary insurance, put together your individual solution and calculate your personal Benevita bonus programme discount of up to 15% (find out more) on selected supplementary insurance plans.

      Winner of numerous awards for customer satisfaction

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      1st place: rated best in sector by Comparis

      SWICA has come top in a comparison of health insurers carried out by Comparis in 2026, with a score of 5.1. We are ranked as one of the leading providers for quality and service, information and transparency, and touchpoints and contact, as well as for overall customer satisfaction. This accolade is a source of pride and motivation to us.

      (Source: comparis.ch July 2026)

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      First place in the bonus.ch customer satisfaction survey

      In the 2025 customer satisfaction survey conducted by the bonus.ch comparison site, SWICA once again came out top with an overall score of 5.3. SWICA stands out in all sub-categories, from contract processing to benefits and customer service, and consistently secures the top spot.

      (Source: bonus.ch August 2025)

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      First place with AmPuls – in all categories

      SWICA is very happy to have once again achieved first place in the 2026 AmPuls survey. We are particularly proud to have come top in every category (image, customer satisfaction, customer care, product range and invoices). This recognition encourages us to continue doing all we can to support our customers.

      (Source: AmPuls June 2026)

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      First place in the moneyland.ch customer satisfaction survey

      SWICA has once again topped the rankings in the 2026 customer satisfaction survey of Swiss health insurers conducted by moneyland.ch, with a rating of «very good». 

      (Source: moneyland.ch May 2026)

      Compelling reasons why SWICA customers are so satisfied

      Even more advantages for you: As your health partner, SWICA offers you even more useful, free additional services. Find out more

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      24/7 Customer Service – We're Here to Help

      Would you like more information about SWICA or some personalised advice? Our Customer Services team will be happy to help you. Give us a call or send us a message using the contact form.

      More than 100 customers tell us what they appreciate most about SWICA.

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      SWICA – No. 1 for customer satisfaction in multiple rankings

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