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SWICA is by your side

Our customers have been among the most satisfied for years (find out more). And we've been rated first for customer satisfaction once again in 2024, in surveys conducted by K-Tipp, bonus.ch and AmPuls.

«72 per cent of customers are very satisfied»

Source: K-Tipp No. 13/2024

This has been confirmed by the 2024 K-Tipp customer satisfaction survey. And it's not only K-Tipp: bonus.ch and AmPuls also put SWICA in first place (find out more).

SWICA is proud to have topped the customer satisfaction rankings for years:

  • K-Tipp: 2014–2015, 2017–2020, 2022, 2024
  • Comparis: 2008, 2010, 2016–2021, 2023
  • bonus.ch: 2018–2019, 2021–2024
  • AmPuls: 2011–2015, 2017–2024

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Source of chart: K-Tipp No. 13, 20 August 2024

What our customers love about SWICA

  • Equal consideration given to conventional and complementary medicine
  • Contributions of up to 1'300 francs (find out more) towards more than 100 offers for health promotion and prevention
  • Rates based on age at enrolment: no age-based rate increases for supplementary insurance
  • Care Management – personal support in the event of illness or accident
  • Up to 15% discount on premiums (find out more) with the BENEVITA bonus programme

Read more about all the benefits SWICA offers

Calculate premiums quickly and easily online

Whether you're looking for basic or supplementary insurance, you can put together your individual package and calculate your personal BENEVITA bonus programme discount of up to 15% on selected supplementary insurance plans (learn more).

Benefit now from personal advice until 21:00

Our SWICA advisors are there for you – now also in the evenings until 21:00 from Monday to Friday. Together, we can find the optimum insurance cover for you:

 

Switching to SWICA couldn't be easier. Our advisors will take care of all the formalities – including cancelling your current insurance.

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Over 100 customers share what makes them particularly satisfied with SWICA.

Daniel Henke
«For our family, only the best is good enough. Thanks to SWICA, we were able to enjoy the first hours and days together in a family room after our daughter was born. It’s wonderful and reassuring to know that, if anything happens, we as a young family are in good hands with SWICA.»
Eliane Mäder
«The decision to remain with SWICA is based on decades of positive experience. I’m absolutely delighted with Benevita. I regularly take part in step competitions and I’m delighted if I come in the top eight. This membership has brought a positive dynamism into my life.»
Florian Allenspach
«A health insurer shows its real qualities when you become ill. When I had surgery on my back seven years ago SWICA was always there for me. I benefited from preferential treatment in the hospital and straightforward processes. I can warmly recommend SWICA to anyone.»
Ursina Gabathuler
«I’ve been insured with SWICA for as long as I can remember. Fortunately I’ve always enjoyed good health, and I intend to ensure that it stays that way. Thanks to the Completa Praeventa contribution towards my gym membership and my annual membership at the pool, I am more motivated to do something to stay in good physical health.»
Sabrina Nussbaumer
«Very friendly customer service.
They reimburse claims very promptly with a minimum of fuss.
I’ve been a customer of Swica for 39 years already and will remain so for many years to come.
Many thanks Swica!»
Franco Cadotsch
«I’ve been with SWICA for 25 or 30 years and they’ve always taken great care of me. It has never occurred to me to switch to a different insurer. Once SWICA, always SWICA.»
Hans-Peter Ingold
«I believe that the year I became a SWICA customer, namely 1964, says everything about my satisfaction with SWICA. If I wasn't satisfied, I'd have switched to another insurance company long ago. »
Felix Naef
«I’ve been insured with SWICA – or its predecessor OSCA – since birth. I am very happy with the customer service and always look forward to talking to my customer advisors in Heerbrugg. If I have questions, they are always there, always friendly, and always ready to listen to my concerns.»
Theresa Blüder
«I came to Switzerland from Germany in 2017 to join my boyfriend. I signed up with SWICA thanks to positive recommendations. I had the feeling right from the start that SWICA was the right insurer for me. I was offered exactly what I wanted and at a fair price!»
Urs Dübendorfer
«The whole family has been impressed with the professional and expert advice we get from SWICA. SWICA are there to advise and support us. This is a health insurer you can rely on. You can really feel that they care about the health of their customers.»
Theres Steinlin
«I was ill last year. SWICA helped me by offering an excellent range of services (phone-based advice, work reintegration options etc.) and providing them in a straightforward way (cover note for necessary measures, co-payments for alternative methods, etc.).»
Remo Kistler
«The Benevita Health Programme is really great because it motivates me to get more exercise in my daily life. And you can use the various challenges to compete with your friends.»
Monika Bini
«I’m a happy customer because SWICA makes generous contributions towards my gym and tennis club memberships. Also, when I submit doctors’ bills they are processed rapidly, and the money I’m owed is transferred to me quickly.»
Jenny Hitz
«SWICA’s staff are always friendly and available. Really great, friendly customer help line and service :)»