LiveChat advice

We would be happy to advise you in person. 

Monday to Friday: 18.30 – 21.30

Saturday: 8.00 – 17.30

EN-Leider steht der Chat gerade nicht zur Verfügung Callback & contact

There for you – 24 hours a day

Customer service 24/7

sante24 health advice helpline

Location in your vicinity

SWICA Head Office Winterthur

Premium calculator

SWICA Arztgespräch


A second opinion – your support when making important medical decisions.

SWICA supports you in decisions for or against undergoing medical treatment. On request a neutral expert will review a diagnosis or prescribed therapy and offer you a second opinion so that you can get treatment that is tailored precisely to your needs. 

Second medical opinion – support when making decisions ensures best treatment.

The benefits of a second medical opinion

  • Certainty in case you are unsure about a first medical opinion
  • Support when making decisions about planned non-emergency medical treatment
  • A means for obtaining transparent, complete and objective information
  • A free service for all persons insured with SWICA

How you can benefit from a second medical opinion

  • You must be insured with SWICA. Whether you are insured through your company or with SWICA directly is of no consequence.
  • The decision concerns outpatient treatment or inpatient treatment that is mandatorily covered under the Federal Health Insurance Act. It is not possible to get a second opinion for cosmetic surgery.

How to get a second medical opinion

  • Call the sante24 health advice helpline on +41 (0)44 404 86 86.
  • sante24 will inform you about the process and use your diagnosis and the questions you raised to determine which documents you need for the second medical opinion.
  • SWICA will contact the medical experts, who will then review your documents and issue the second opinion.
  • The doctor who provides the second opinion does not perform such treatments himself. This guarantees that the second opinion is independent and objective.
  • On request SWICA will lend its support until the treatment has been completed.
       

 

Contact second medical opinion: sante24 – the health advice helpline 

Phone: +41 44 404 86 86

Contact form for sante24

     

   

Other offers

SWICA Diabetestest

Diabetes risk test

Wage war on sugar and test your diabetes risk now.

Go to risk test

SWICA Medikamentenverzeichnis

Medication directory

Find useful information on medication and generic medicines in the medication directory.

Go to medication search

SWICA sante24

sante24 health advice

Whether it’s a cold or a rash, you can benefit from sante24 health advice worldwide.

More about sante24