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santé24 – your Swiss telemedicine service

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SWICA Head Office Winterthur

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A second opinion – your support when making important medical decisions.

SWICA supports you in decisions for or against undergoing medical treatment. On request a neutral expert will review a diagnosis or prescribed therapy and offer you a second opinion so that you can get treatment that is tailored precisely to your needs. 

Second medical opinion – support when making decisions ensures best treatment.

The benefits of a second medical opinion

  • Certainty in case you are unsure about a first medical opinion
  • Support when making decisions about planned non-emergency medical treatment
  • A means for obtaining transparent, complete and objective information
  • A free service for all persons insured with SWICA

How you can benefit from a second medical opinion

  • You must be insured with SWICA. Whether you are insured through your company or with SWICA directly is of no consequence.
  • The decision concerns outpatient treatment or inpatient treatment that is mandatorily covered under the Federal Health Insurance Act. It is not possible to get a second opinion for cosmetic surgery.

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santé24 – your Swiss telemedicine service

Whether it’s a cold or a rash – you can benefit from the santé24 telemedicine service worldwide.

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