Insurance card for SWICA customers
Learn about the advantages provided by your insurance card and what to do if you lose it.
Questions and answers
Order insurance card
You can order your insurance card online. You can also access your digital insurance card in mySWICA at any time.
Cashless transactions for medication
By presenting your SWICA insurance card, you can pick up prescription medications in Swiss pharmacies without cash. Billing is settled directly between the pharmacy and SWICA. SWICA will then invoice you for any co-payment.
Medical emergencies abroad
When you’re abroad, you can ask for help in emergencies: SWICA can for example issue cover notes for hospital treatments. If you experience a medical emergency that requires rapid transport back to Switzerland, specialists will consult with local doctors to ensure your safe return.
The back of the card features the European Health Insurance Card. This enables doctors and hospitals etc. in the EU/EFTA to settle the treatment costs for medical emergencies directly with SWICA. Any co-payment will be invoiced to you in accordance with foreign law.
International telephone number
+41 44 404 86 86
Order in mySWICA or display it digitally
You can also easily order your insurance card in the mySWICA customer portal. The card can also be presented digitally in mySWICA when you visit a doctor. All you have to do is click on the green card icon in the top right corner immediately after logging in. You can find more information about the mySWICA customer portal here.
Terms of use for your insurance card
Order an insurance card
Note: Your replacement card will be sent to you in three to four weeks. If you are planning a trip to an EU/EFTA country and cannot wait until the replacement card arrives, we recommend that you order the substitute certificate. We shall send you this immediately.
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