SWICA is fully committed to meeting your very personal needs concerning health and supports you not only with comprehensive insurance solutions but also with valuable health benefits and services. You can always rely on SWICA – as our customers will confirm. Whether with Comparis, moneyland.ch, bonus.ch or AmPuls – SWICA has received top marks for customer satisfaction.
The employees of our customer service are glad to assist you at over 50 locations in Switzerland, and our 24-hour helpline is there for you after office hours and at weekends.
Customer service 24/7: +41 58 800 99 41
The doctors and medical specialists of the santé24 online practice will answer your questions about prevention, illness, accident and maternity – around the clock, 365 days a year. That's because we are fully aware that sickness, pain or illness don't keep to opening hours. Advice is free of charge to SWICA customers with a Favorit plan or BestMed. Phone: +41 44 404 86 86.
SWICA offers you various options for saving on premiums:
Thanks to its premium offering, SWICA ensures prompt and preferential access to outstanding treatment and works with an extensive network of specialists to provide the best outcomes for its customers. With santé24, SWICA customers also enjoy free telemedicine services.
SWICA believes that conventional medicine and complementary medicine can be combined to good effect. Anything that benefits your health is a good thing. That’s why SWICA supports complementary therapy methods and puts them on an equal footing.
Complementary treatment methods include acupuncture, aromatherapy, the Feldenkrais method, fango mud therapy, cupping, Rolfing, Bach flower remedies, ayurvedic medicine, biodynamics, spagyrics, Kneipp therapy, shiatsu massage, qigong and much more.
SWICA supports over 100 offers and courses for health promotion and preventive healthcare. In the areas of exercise, nutrition, relaxation and wellbeing (e.g. fitness, sports associations, dance classes, nutritional advice, mindfulness training, swimming pools and saunas) SWICA rewards your healthy and preventive lifestyle by making attractive contributions of up to 1'300 francs SWICA covers 90% of the costs under Completa Forte supplementary insurance, up to 500 francs per calendar year (up to 300 francs per type of activity). Praevita covers an additional 50% of the costs up to 500 francs per year (up to 300 francs per type of activity). Optima supplementary insurance covers 90% of the cost exceeding this amount, up to a maximum of 300 francs per calendar year. This means your preventive healthcare contribution can be as much as 1’300 francs per year. per year.
As your health partner, SWICA is committed to ensuring that you receive quick, professional and, above all, personal support in difficult times. The services on offer include support from experienced care managers and reliable childcare in the event of illness or accident.
Professional care management: In the event of illness or accident you can count on professional support from experienced SWICA care managers who will advise and support you in choosing the right treatment and help you out on the administrative front. SWICA has more than 85 care managers working for customers across Switzerland.
Home Nanny service: SWICA can ensure that your child is cared for in the event of illness or accident. SWICA customers receive professional support through the Home Nanny service.
The SWICA rate based on age at enrolment rewards your loyalty by factoring in the length of time that you have been insured with SWICA. This means that you can keep your outgoings to a minimum, even in old age, and still enjoy the best possible insurance cover.
SWICA helps you to adopt a healthy lifestyle and reward you for doing so. Collect points with the Benevita app, learn about health topics, enjoy attractive offers, and benefit from discounts of up to 15% (learn more) on the Completa Top, Completa Forte and Hospita supplementary insurance plans.
Our SWICA advisors are there for you – from Monday to Friday by phone until 21:00. Together, we can find the optimum insurance cover for you.
Switching to SWICA couldn't be easier. Our advisors will take care of all the formalities – including cancelling your current insurance.
Phone +41 58 800 99 41 / Contact form
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