We're there for you 24/7
Whether at home or away, at the weekend or in the middle of the night: sometimes you need quick medical advice. Or a reliable assessment. This is exactly what you get from the santé24 online practice, where qualified doctors and medical professionals are there for you around the clock.
santé24 – Swiss online practice for round-the-clock medical advice and treatment
Do you have medical questions about your physical or mental health? The santé24 online practice will help you at any time. santé24 is open to everyone, and if you are insured with SWICA, medical advice from their qualified specialists is free of charge. Medical services are also free of charge for you if you are insured with SWICA under a Favorit or BestMed plan. Here's how santé24 supports you:
- Medical advice and treatment around the clock
- Urgent help with acute health problems
- Mental health support
- Second medical opinion from a professional
- Personal support with chronic illnesses
- Numerous specialist consultation hours: dermatology, gynaecology and more
- Advice on medicines and vaccinations
- Lifestyle change programme for better health and wellbeing
- Counselling services for businesses: support for employees experiencing pressure and stress
If you have any medical questions, you can always call us – 24/7, at any time of the day or night. Phone: +41 44 404 86 86
Advice without leaving home
Do you prefer to be at home when you’re not feeling well? With the santé24 online practice this is no problem. Here's how it works:
- Request an appointment – by phone or via the online form
- Medical advice and treatment 24/7, wherever you are
- Continued support during further treatment
Sick at 3 o'clock in the morning?
You’re not alone. Here’s how the highly qualified doctors and medical professionals at santé24 can help you:
- Rapid and competent assessment of your health situation
- Electronic prescriptions if you need medication
- Personal health record, for joined-up treatment instead of isolated solutions. Important: SWICA does not have access to your health data
Do you feel stressed and overwhelmed?
santé24 provides support for stress, anxiety, depression and other psychological conditions:
- Psychological and psychiatric counselling service
- Online self-help courses for managing psychological conditions
- Help with sleep problems
Other services for mental health.
Do you have any questions, or would you like a personal consultation?
Our SWICA advisors are there for you. Together, we can find the optimum insurance cover for you:
- Personal consultation at your local SWICA agency
- Call us on +41 58 800 99 41
- Or write to us
Switching to SWICA couldn't be easier. Our advisors will take care of all the formalities – including cancelling your current insurance.
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