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sante24 health advice helpline

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SWICA Head Office Winterthur

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sante24 – the health advice helpline

Health advice around the clock: The doctors and medical staff of sante24 are there to offer you expert advice on all questions relating to prevention, illness, accident and maternity – in four languages, around the clock, 365 days a year. Advice is available free of charge to all SWICA customers.

The sante24 health advice helpline – online or by phone, 24 hours a day

Getting professional advice is often all it takes in order to find the right approach to a health problem. The doctors and health advisers of sante24 do not make any diagnoses; they simply give you their recommendation. If necessary, sante24 will make a doctor’s appointment for you or admit you to hospital. sante24 and the Medbase Health Centres operate as a network – you therefore have access to the expertise and experience of doctors and therapists at any time. Complex treatment entitles you to the support of SWICA Care Management. sante24 and the Health Centres will be happy to refer you to the right contact.

For whatever concerns your health, sante24 offers you professional advice on all questions relating to prevention, illness, accidents and maternity – every day, around the clock.



sante24 – your health advice helpline 365 days a year, free of charge for those insured with SWICA.  

Phone: +41 44 404 86 86 

Online contact form for sante24





What our customers have to say. 

«As the mother of a 3-year-old I’ve already contacted sante24 several times about ‘childhood illnesses’. I don’t like running to the doctor about every little thing. The initial telephone assessment and expert advice have generally been so good that I haven’t needed to bother our paediatrician.»

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– Bettina Spanudakis –

«We were on holiday in Dubai. I began to feel ill during the very first night. I had heart problems, so we had to go to the hospital. sante24 was a great help to us during this time, because we didn’t understand everything in English. Thanks to sante24 I felt safe and cared for abroad.»

SWICA Bewertung 5

– Kristina Crnogaj –

«I’m never really ill, but during my summer holidays the SWICA helpline provided me with rapid straightforward help, even though I was abroad at the time and in a different time zone.»

SWICA Bewertung 5

– Nick Schoberth –

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