Well prepared and supported in hospital

People are often nervous and fearful before an operation. At SWICA we do everything we can to ensure that your stay in hospital is as pleasant as it can be and to support you with a wide range of services before, during and after your stay. As we did in Marcel's case.
Marcel has had a pain in his shoulder for months now. He's tired of wondering about the possible causes. Perhaps it's due to strain, or maybe it's weather-related, or has he pulled a muscle? In the end he makes an appointment to see a doctor. It turns out that the pain comes from shoulder impingement syndrome and that Marcel will need surgery.
The doctor recommends a special clinic for him.

LHOSPITA hospitalisation insurance


Marcel eventually agrees to have the operation and calls his personal SWICA contact a few days later. Together they discuss a number of insurance-specific issues, including the benefits available under his hospitalisation insurance and the commitment to provide cover. This service also includes recommendations regarding medical treatment and the choice of doctor. In addition, he can use the hospital directory to identify appropriate hospitals that are available to him under his insurance plan. Finally, Marcel agrees that SWICA can contact him after his hospital stay.

HOSPITA hospitalisation insurance from SWICA – valuable supplementary insurance, from semi-private to private, worldwide

Are you looking for a SWICA-recognised hospital? Thanks to exclusive partnerships with first-class hospitals and clinics, SWICA can offer its customers a comprehensive health network.

Hospital directory

Do you have any questions about topics relating to hospital stays?

You can contact SWICA by phone, 24 hours a day. Free 24-hour hotline: +41 800 80 90 80

Go to the contact form

What our customers have to say.

Corinne Dittrich
«I’m currently at a rehab centre getting some really excellent treatment. I’m also aware that all this costs a lot of money. SWICA has made this possible for me, and I’m therefore convinced that they take me seriously and know that this is what I need. And, yes, my rehabilitation has been a great success!!! I never thought that this would be possible, but SWICA has provided me with the best option. I’ve regained confidence in my health and am fully committed to maintaining it with all I've got, and I hope to even improve it with some luck and willpower.

And during my illness I was able to support my son while he had his first operation. This, too, was not a problem, which made all of us very happy.»
Thomas Gramm
«We are satisfied with SWICA’s services in every respect and have found their Client Services always to be friendly and helpful. The coach who's there when someone has an operation, for example, ensures that things stay calm, and we can get help quickly and easily if needed.»
Florian Allenspach
«A health insurer shows its real qualities when you become ill. When I had surgery on my back seven years ago SWICA was always there for me. I benefited from preferential treatment in the hospital and straightforward processes. I can warmly recommend SWICA to anyone.»
Franca Roberti
«During my stay at the rehabilitation clinic following an accident, it was suggested to me that I work with a SWICA care manager, who would be responsible for helping me to find the support I needed to cope as best I could with my return home. I weighed up the suggestion together with my family and we decided to accept. We were incredibly glad we did. We met someone who was really friendly, very well prepared and equally helpful, who found the right solutions and the right forms of support for me. These allowed me to regain my “independence” one year down the line.
It was a very positive experience that I would have no hesitation in recommending.
I would like to thank my care manager and SWICA.»
Karin Arigoni
«In the autumn of 2013 I was diagnosed with breast cancer. It came as a massive shock to me. SWICA reassured me straight away and explained that it is a health insurance company that really covers the disease. Today I’m doing very well and I’m very grateful to SWICA.»