Coming to Switzerland

Moving to a new country is a big step.
Apart from the pleasant anticipation of a new phase of life, moving to another country also involves some hurdles. These will include finding a home, making new contacts and fulfilling all the administrative requirements. Taking out health insurance is one of these requirements. Health insurance is compulsory in Switzerland and, unlike in Germany, is not paid for by the employer. As the No. 1 for customer satisfaction, SWICA is best placed to make your "landing" as soft as possible.

Thomas also had a lot of new things to get used to

In July 2019 Thomas moved from Bremen to Zurich with his wife Beate and their two daughters. Thomas was simply unable to resist the attractive and exciting offer to take over as Professor of History at the University of Zurich.

In discussions with the university's HR department, he learns that there is a mandatory insurance requirement in Switzerland. Within the first three months he is required to take out health insurance for himself and his family with a national provider.

Switzerland's best health insurer – SWICA comes out top again in health insurance surveys.


Whether it's Comparis, K-Tipp or amPuls, SWICA receives top customer satisfaction ratings from its customers. SWICA would like to thank everyone for rating us so highly.

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All-round protection with basic and supplementary insurance

After careful consideration, Beate and Thomas opt for FAVORIT TELMED basic insurance cover and COMPLETA TOP supplementary insurance, plus DENTA for their two girls. This will give them access to complementary medicine and, later on, provide generous contributions towards orthodontic treatment for their girls..

FAVORIT TELMED – the santé24 telemedicine service is your first point of contact


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COMPLETA TOP – With COMPLETA TOP supplementary insurance you can fill any gaps you may have in your mandatory basic cover.

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Even more tips for newcomers

Would you like to learn more about living in Switzerland? Here you can find helpful information for newcomers – for example, on entering and staying in Switzerland, on how to find somewhere to live, or on politics and the law.

Tips for newcomers
Are you planning to come to live in Switzerland, or have you recently moved to Switzerland? Here you can find all the important information and tips for a hassle-free move.

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Do you have any questions about topics relating to moving to Switzerland?

You can contact SWICA by phone, 24 hours a day. Free 24-hour hotline: +41 800 80 90 80

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What our customers have to say.

Theresa Blüder
«I came to Switzerland from Germany in 2017 to join my boyfriend. I signed up with SWICA thanks to positive recommendations. I had the feeling right from the start that SWICA was the right insurer for me. I was offered exactly what I wanted and at a fair price!»
Claudia Esser
«I arrived in Switzerland at the start of 2016. The SWICA customer advisor took me through the entire system in great detail and with enormous patience and explained what I had to look out for as regards insurance and what was right for me. With SWICA I feel that I’m taken seriously, in safe hands and fully supported. Simply wonderful!»
Charilaos Tsarouchas
«The customer support is just great. Always very professional and on the same time very friendly. Any medical consultations I get over phone give me the impression that the people, nurses and doctors involved know well their topic and provide support with a nice human touch. Moreover any time I have some administrative question or request the reply or resolution is prompt, which is rare. SWICA, thanks again for the great customer support, keep on!»
Daniel Gfeller
«Insurance consultants have a reputation for acting in their own interest and talking their customers into buying certain products. With my SWICA advisor, however, I managed to have an open, transparent and friendly conversation that helped me feel confident – the basis for a long-term partnership.»
Denis Harran
«In SWICA, I’ve found the perfect advisor: competent, efficient and always available, whether it’s for providing advice on services, handling administrative matters or settling claims. My whole family is insured with SWICA. My wife and I are very keen to lead a healthy lifestyle, and take advantage of the tips that we get from the Benevita programme regarding our diet and physical activities.»