Medical services and recommendations

Through santé24, SWICA offers its customers medical advice 24 hours a day. Also in the evening or at the weekend. The doctors and medical staff at santé24 provide a range of valuable services, including online services such as psychological counselling or recommendations for alleviating symptoms.

santé24 telemedicine service and corona risk test

Medical help around the clock: The doctors and medical specialists at santé24 are there for you 24 hours a day, 365 days a year, to answer questions about the coronavirus and about prevention, illness, accident and maternity. Advice is free of charge to SWICA customers.

Phone +41 44 404 86 86


The doctors, hospitals and santé24 are currently receiving many calls in connection with the coronavirus. To keep the lines as free as possible for emergencies and urgent questions, the Federal Office of Public Health FOPH has produced a questionnaire. It will help you to determine initially whether you may have the coronavirus and what steps you need to take. If you still have urgent medical questions after having completed the questionnaire, you can of course contact santé24.


Go to the online questionnaire

 

Online check for vaccine side-effects Do you have physical or mental symptoms

Do you have physical or mental symptoms that you believe are related to a COVID 19 vaccination? Take the vaccine side-effects check; this will help you to assess your symptoms, treat them or identify the appropriate contact point. You can contact the santé24 telemedicine service for personal advice 24 hours a day. You can find further current information and recommendations about coronavirus vaccination on the website of the Federal Office of Public Health (FOPH).

Go to the online check for vaccine side-effects

Psychological counselling


Perhaps you're worried or fearful about coronavirus? Isolation, a difficult home-working environment or other uncertainties can be very stressful. SWICA offers its customers free psychological counselling from doctors and psychologists at the santé24 telemedicine service. Call santé24 to arrange a counselling appointment.

santé24 – your Swiss telemedicine service

Phone +41 44 404 86 86

 

Online training against coronavirus stress

A crisis like the current coronavirus crisis can have significant psychological impacts. SWICA customers can use the online training to work on their psychological symptoms and develop solutions for them. The training teaches techniques that can be used to resolve situations. It is also about how to deal with situations over which one has no control and which trigger difficult emotions. Customers can work through the training independently. The santé24 psychologist and/or psychiatrist will remain in contact with you during the online training.

santé24 – your Swiss telemedicine service

Phone +41 44 404 86 86

Further up-to-date information on the coronavirus is available here:

Information website of the Swiss Federal Office of Public Health (FOPH)
Cantonal points of contact

Because health is everything

Through the santé24 telemedicine service, SWICA offers its customers medical assistance 24 hours a day.The doctors and medical specialists at santé24 are there for you 24 hours a day, 365 days a year, to answer questions about the coronavirus and about prevention, illness, accident and maternity. Advice is free of charge to SWICA customers.

SWICA is there for you

The doctors and specialists from the santé24 telemedicine service are there for you at any time, even at night or at the weekend, 24 hours a day.
santé24 – your Swiss telemedicine service
Phone: +41 44 404 86 86 (24 hours a day)

Corona

For your health at home

SWICA supports you with medical services and advice around the clock and has useful recommendations and products for promoting health and preventing illness. Here you can get valuable tips on coronavirus checks at home, staying in shape while at home, and working from home. You can also discover the online courses and coaching sessions that SWICA supports.

All coronavirus offers 

Getting medical support and recommendations for symptoms

Staying fit and healthy at home: Tips and offers

Personal training: Why you will reach your goals more quickly

Nutrition: Tips for the immune system and offers for at home

Working from home: Setting up your workplace properly

Resilience: Strengthen your mental immune system