Telemedicine hotline for health issues

Medical services and recommendations

Through santé24, SWICA offers its customers medical advice 24 hours a day. Also in the evening or at the weekend. The doctors and medical staff at santé24 provide a range of valuable services, including online services such as psychological counselling or recommendations for alleviating symptoms.

More information

santé24 telemedicine service

Medical help around the clock: The doctors and medical specialists at santé24 are there for you 24 hours a day, 365 days a year, to answer questions about the coronavirus and about prevention, illness, accident and maternity. Advice is free of charge to SWICA customers.

Phone +41 44 404 86 86

Online check for acute vaccine side effects

Do you have physical or mental symptoms that you believe are related to a COVID-19 vaccination that you received within the last few days? Take the vaccine side effects check, which will help you to assess your acute symptoms, treat them, or identify the appropriate contact point. You can contact the santé24 telemedicine service for personal advice 24 hours a day. You can find further current information and recommendations about coronavirus vaccination on the website of the Federal Office of Public Health (FOPH).

Go to the online check

Psychological counselling


Perhaps you're worried or fearful about coronavirus? Isolation, a difficult home-working environment or other uncertainties can be very stressful. SWICA offers its customers free psychological counselling from doctors and psychologists at the santé24 telemedicine service. Call santé24 to arrange a counselling appointment.

santé24 – your Swiss telemedicine service

Phone +41 44 404 86 86

 

Telemedicine-based long Covid programme


Severe fatigue, concentration problems, joint aches, anxiety – have you been struggling with any of these issues ever since you had Covid-19? A new long Covid support programme provides six months of help from qualified specialists to improve your quality of life and aid your recovery.

Find out more

santé24 – your Swiss telemedicine service

Phone +41 44 404 86 86

 

Information sheet about post-Covid syndrome

Post-Covid or long Covid still hasn't been studied extensively and there's been little investigation into treatment options. There's a lack of research and studies on the efficacy of treatments. As a result, those affected often don't know where to turn. That's why santé24 has created an information sheet introducing the various treatments and putting them in context. It doesn't provide recommendations for action, but does serve as a basis of information for those affected. 

Post-Covid information sheet

Online training against coronavirus stress

A crisis like the current coronavirus crisis can have significant psychological impacts. SWICA customers can use the online training to work on their psychological symptoms and develop solutions for them. The training teaches techniques that can be used to resolve situations. It is also about how to deal with situations over which one has no control and which trigger difficult emotions. Customers can work through the training independently. The santé24 psychologist and/or psychiatrist will remain in contact with you during the online training.

Go to brief summary of online self-help course

santé24 – your Swiss telemedicine service

Phone +41 44 404 86 86

 

Further up-to-date information on the coronavirus is available here:

Information website of the Swiss Federal Office of Public Health (FOPH)

Recommendation for the relief of symptoms

Recommendation for the relief of symptoms in adults

Have you contracted COVID-19? Are you suffering from a cold or flu? The santé24 pharmacist and doctors will give you tips on how to relieve your symptoms, including coughs, sore throats and fever.

Recommendation for the relief of symptoms in children

If your child is suffering from a cold, flu or COVID-19 infection, there are several ways you can help.

Further information and recommendations from the FOPH

You can find further current information and recommendations about the coronavirus on the website of the Federal Office of Public Health (FOPH).
Because health is everything

Through the santé24 telemedicine service, SWICA offers its customers medical assistance 24 hours a day.The doctors and medical specialists at santé24 are there for you 24 hours a day, 365 days a year, to answer questions about the coronavirus and about prevention, illness, accident and maternity. Advice is free of charge to SWICA customers.

SWICA is there for you

The doctors and specialists from the santé24 telemedicine service are there for you at any time, even at night or at the weekend, 24 hours a day.
santé24 – your Swiss telemedicine service
Phone: +41 44 404 86 86 (24 hours a day)
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