Insurance information for private and corporate customers

Who can I turn to if I have questions about my insurance? Which benefits are covered in the context of the coronavirus? Who pays for loss of wages? SWICA has compiled a list of answers for you and is available to answer any further questions you may have.
The coronavirus diagnostic test is paid for by SWICA under basic insurance; the co-payment and deductible will be calculated.
Given that the validity, reliability and accuracy of antibody self-tests ordered online remain disputed, no such costs will be covered. We advise against using tests of this kind. Even certified antibody tests prescribed by a doctor are not currently covered under basic or supplementary insurance.
We do not cover costs for protective masks, disinfectants or other preventive products under basic or supplementary insurance.
If a client is so ill that he has to be admitted to hospital, this is a mandatory benefit under basic insurance in accordance with the Federal Health Insurance Act (KVG).
Yes. COVID-19 is covered by the Federal Health Insurance Act (KVG).
Depending on your insurance cover, essential treatment, emergency transport or repatriation costs may be covered in the event of illness abroad. In cases of this kind, please contact santé24 immediately by phone to discuss your insurance cover and what steps to take next. The specialists at santé24 will provide you with personal support if you have questions and help you to organize appropriate measures wherever you are.
Unfortunately, travel costs are not covered under your basic insurance policy. If you have taken out VACANZA travel insurance with SWICA, accommodation and travel costs incurred for medical reasons are covered. In cases of this kind, please contact santé24 immediately by phone to discuss your insurance cover and what steps to take next. The specialists at santé24 will provide you with personal support if you have questions and help you to organize appropriate measures wherever you are. Phone santé24: +41 44 404 86 86
Cancellation costs are not covered under basic insurance. Travel cancellation insurance is required to cover these costs. SWICA does not offer this type of insurance. You may have taken out a policy of this kind with a different insurer.</br>
Tip: If you have not taken out travel insurance, contact your travel agent or the airline to find out whether appropriate cover or compensation is provided. If the trip was paid for by credit card, the credit card contract will often provide cover for events of this kind.
If the employee has symptoms that match or are similar to those of Covid-19, or if an infection with Covid-19 has been confirmed, SWICA will pay benefits from the daily sickness benefit insurance.
No, because the insurance covers only loss of earnings due to illness. In the case described, the insured person has no symptoms, and the company therefore cannot claim daily sickness benefits.
No, because the insurance covers only loss of earnings due to illness. In the case described, the insured person has no symptoms, and the company therefore cannot claim daily sickness benefits.
No, because the insurance covers only loss of earnings due to illness. In the case described, the insured person has no symptoms, and the company therefore cannot claim daily sickness benefits.
No, because the insurance covers only loss of earnings due to illness. In the case described, the insured person has no symptoms, and the company therefore cannot claim daily sickness benefits.
No, because the insurance covers only loss of earnings due to illness. In the case described, the insured person has no symptoms, and the company therefore cannot claim daily sickness benefits.
Because health is everything
A varied and balanced diet makes a major contribution to health and wellbeing.That's why SWICA supports your personal commitment in the field of nutrition with annual contributions of up to 600 francs under the COMPLETA PRAEVENTA and OPTIMA supplementary insurance plans.

Incidentally, supplementary insurance always provides valuable additional benefits above and beyond those available under basic insurance. It can be taken out with SWICA at any time, regardless of which insurer currently provides your basic insurance.

SWICA is there for you

The SWICA team would be happy to assist you online or by phone if you have questions about benefits or require personal advice. Call free of charge on 0800 80 90 80 or complete the contact form below. We look forward to hearing from you.

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#StayAtHome

For your health at home

SWICA supports you with medical services and advice around the clock and has useful recommendations and products for promoting health and preventing illness. Here you can get valuable tips on corona checks at home, staying in shape while at home, and working from home. You can also discover the online courses and coaching sessions that SWICA contributes to with up to CHF 800.

Getting medical support and recommendations for symptoms

Staying fit and healthy at home: Tips and offers

Dance: Turn your living room into a dance studio

Personal training: Why you will reach your goals more quickly

Nutrition: Tips for the immune system and offers for at home

Working from home: Setting up your workplace properly

Relisience: Strengthen your mental immune system