Benefit thanks to the partnership between Novartis and SWICA

Thanks to the partnership between Novartis and SWICA, you and your spouse/life partner and children living in the same household enjoy exclusive premium discounts on the supplementary insurance plans (for as long as the employment relationship/membership continues, up to the age of 65 at the latest).

You can reduce your premium even further by opting for one of the alternative insurance models (e.g. TELMED, CASA, SANTE or MEDPHARM), saving hundreds of francs a year on your household budget.

SWICA offers attractive insurance solutions to ensure rapid preferential access to top medical care and works with a broad network of specialists to provide the best possible convalescence outcomes for its customers. With SWICA BestMed you have a free choice of hospitals and doctors worldwide with the shortest waiting periods.

SWICA customer service 24/7: We would be happy to advise you in person. If you have any questions about your insurance cover, the customer service line is there to help you 24/7. Freephone 0800 80 90 80

santé24 – your Swiss telemedicine service: Experienced doctors and medical specialists from santé24 offer you expert advice on all questions relating to prevention, health, accidents and pregnancy – worldwide, around the clock, 365 days a year. Phone +41 44 404 86 06

Professional care management: In the event of illness or accident you can count on professional support from experienced SWICA care managers who will advise and support you in choosing the right treatment and help you out on the administrative front. SWICA has more than 85 care managers working for customers across Switzerland.

Home Nanny and Home Attendant services: SWICA can ensure that your child and household are cared for while you are in hospital or at a medical spa. SWICA customers receive professional support through the Home Nanny and Home Attendant services.

SWICA supports over 100 offers and courses for health promotion and preventive healthcare. In the areas of exercise, nutrition, relaxation and wellbeing (e.g. fitness, sports associations, dance classes, nutritional advice, mindfulness training, swimming pools and saunas) SWICA rewards your healthy and preventive lifestyle by making attractive contributions of up to 800 francs per year.

SWICA covers 50% of the costs from your COMPLETA PRAEVENTA supplementary plan, up to 500 francs per calendar year. Furthermore, your OPTIMA supplementary plan covers 90% of the costs exceeding this amount, up to 300 francs per calendar year. This can result in prevention contributions of up to 800 francs per year.

SWICA bases its premium calculations on the rate when you joined and rewards your loyalty by factoring in the length of time that you have been insured with SWICA. This means that you can keep your outgoings to a minimum, even in old age, and still enjoy the best possible insurance cover.

SWICA and PROVITA are the only health insurers which apply co-payments from their basic plans to SWICA supplementary plans, which means the maximum annual cost to policyholders is substantially lower than it would be with other health insurers.

SWICA believes that conventional medicine and complementary medicine can be combined to good effect. Anything that benefits your health is positive. That’s why SWICA supports complementary therapy methods and puts them on an equal footing with conventional medicine.

SWICA is proud to have received top ratings for customer satisfaction and image in independent surveys conducted by companies such as Comparis, K-Tipp and amPuls. These results motivate us in our efforts to deliver the best customer service and quality.

We assist you in adopting a healthy lifestyle and reward you for doing so. Collect points with the BENEVITA app, learn about health topics and enjoy attractive offers.

Your advantages

If you feel unwell, the BENECURA app will guide you through the SymptomCheck process. The result is a personal recommendation about what to do next. And you can always rely on the 24-hour telemedicine services provided by santé24. Thanks to the integrated health dossier you can store your documents and, where appropriate, share them securely with doctors.

The mySWICA customer portal enables you to submit invoices digitally and provides an overview of your insurance cover at all times. You can also communicate easily with Client Services via your smartphone or computer thanks to the integrated messaging function. And you can make changes (e.g. a change of address) quickly and simply.