SWICA has once again achieved the top ranking in the comparis.ch 2021 customer satisfaction survey. With a score of 5.2, it came in first among the 29 Swiss health insurers covered by the survey.
(Source: comparis.ch June 2021)
SWICA is proud to have again received top marks in the independent AmPuls survey in 2021. In the customer satisfaction and image categories, SWICA achieved the best result of all the health insurers surveyed. This recognition further strengthens SWICA's commitment to providing outstanding customer service.
(Source: AmPuls June 2021)
SWICA received outstanding ratings in K-Tipp's 2021 representative customer satisfaction survey. In fact, SWICA is one of the leading providers with 70.5% of its customers responding that they were very satisfied. This is the result of ongoing investment in customer service and the dedication of SWICA's hard-working employees.
(Source: K-Tipp 20 October 2021)
What our customers have to say.
It’s a real time-saver!»
With SWICA I've always received really competent advice – whether it was just a brief phone message, or if a doctor was also consulted – no fuss, no quibbles. But what really touches me is that, whether I'm phoning or asking in person at an agency counter, with SWICA you are taken seriously as a INDIVIDUAL.
I wish that all INDIVIDUALS could enjoy the valuable services that SWICA provides.»