Because it’s all about your health: santé24 is always there for you
Health always comes first. And whenever you face a health issue, it’s good to know that you can rely on experts at any time. This is precisely why the doctors and medical staff at the santé24 telemedicine service are there for you around the clock. They will answer your questions about illness, prevention, accidents, and maternity on 365 days of the year. For SWICA customers, the consultations are free of charge.
The santé24 telemedicine service is available 24/7
santé24 is the telemedicine service of SWICA that enables SWICA customers to reach a doctor or medical specialist by phone – free of charge, around the clock, 365 days a year.
- For illness or accident: If you fall ill or had an accident, you can count on santé24 to give you solid medical advice.
- For issues relating to health or maternity: santé24 will not only answer your questions about health, vaccination and nutrition but also provide second opinions as needed.
- For psychological problems: Do you suffer from anxieties, fears, etc.? The medical specialists – including psychologists – of santé24 are there for you around the clock.
BENECURA – the app with the SymptomCheck feature developed by doctors
SWICA has built a doctor into your app: BENECURA is a medical app offering a full range of health services. This gives SWICA customers many advantages. For example, you can enter your symptoms yourself, and the app will give you a recommendation right away about what to do. Or it will tell you which check-ups make sense for you personally. By app – conveniently, always, anywhere.
In future, take a medical exam at home: TytoHome
With santé24 you will always get good advice by phone, and with BENECURA you can check your symptoms and get a recommendation. And what about in future? With the TytoHome pilot project, we are currently testing an innovative telemedicine device that enables users to carry out a medical exam themselves regardless of where they happen to be. This is because SWICA is thinking already today about your health tomorrow.Would you like to learn more about the SWICA advantages?
SWICA customers have been the most satisfied in Switzerland for many years, as has been confirmed in many first-place rankings in health insurance surveys. In 2020, once again, Comparis and amPuls awarded SWICA first place for customer satisfaction.
Not only santé24, but also the staff of SWICA’s customer service is there for you 24/7 and looks forward to hearing from you: By phone on the toll-free number 0800 80 90 80 or by means of the contact form below.
What our customers have to say.
I can't thank SWICA enough for what they did. If you suffer from a chronic illness, you can count yourself lucky to have an efficient and understanding health insurer. Thank you very much.»
The hospital wanted to pass us on to an expensive 0900 number.
But Swica knew better! Bravo! And thank you.»
BECAUSE HEALTH IS EVERYTHING
Discover all the advantages, services and offers for your health.
BENEVITA health coach and bonus programme
We’re at your side for life – at any age
Health promotion: Exercise, nutrition and wellbeing
santé24 telemedicine service – health advice around the clock
